Job Description
Technical Specialist Hatchery
The Opportunity
Exciting opportunity to join an innovative and trusted Global biopharmaceutical company
Permanent Full-time opportunity
Join a trusted global leader in Animal Health and take your career in a new direction.
The Hatchery Specialist supports customers and internal teams by providing technical guidance across hatchery operations and broader poultry production systems. The role blends technical coordination advisory service and stakeholder engagement to ensure customers receive evidence-based solutions linked to the companys products hatchery services and equipment. The Hatchery Specialist is expected to demonstrate a growth mindset build trust-based customer relationships and communicate effectively to customers.
What You Will Do
Responsibilities include however not limited to:
Technical Coordination and Knowledge Building
Develop and maintain minimum working knowledge across common poultry business models and production systems including broiler breeder (PS & GP) layer and hatchery operations (DOP/DOC).
Understand and communicate the companys portfolio of services (e.g. provision audit & maintenance of equipment) and link product benefits and hatchery services to customer business outcomes.
Coordinate regularly with the BUs Technical-Hatchery Manager (THM) & Marketing Specialist to stay current on service capabilities key messaging and solution offerings.
Collaborate effectively with the 3rd Party Service providers to ensure vaccination schedules and equipment maintenance are met hatchery supplies are readily available and pro-actively inform the THM of any related concern that may lead to disruption in the hatchery operations of customers.
Engage in continuous learning through self-study and structured interviews with peers customers practitioners and key opinion leaders (KOLs).
Customer Advisory and Support
Offer solutions that prioritize customer operational improvements; serve as a trusted advisor by maximizing value creation related to hatchery support.
Growth Mindset and Team Collaboration
Demonstrate a growth mindset in problem-solving on farms and within cross-functional settings.
Complete assigned learning modules and apply insights in daily work.
Participate in team discussions to reinforce and model growth-oriented behaviors.
Exhibits positive solution-oriented behavior leading to favorable feedback from customers and team members.
Ability to work flexible hours aligned with customer schedules and operational needs.
Presentation and Communication
Collaborate with the THM in the preparation of reports & presentations.
Adapt communication style to varied customers backgrounds to ensure productivity and deliver expected results.
Contribute to internal knowledge sharing and customer education through clear and actionable content.
What You Must have
Bachelors degree in veterinary medicine Animal Science Poultry Science or related field; equivalent practical experience considered.
Experience in hatchery operations and breeder or broiler management.
Foundational understanding (minimum working knowledge) of:
Day Old Pullet/Day Old Chick hatching principles and hatchery KPIs
Broiler production (grow-out to dressing)
Breeder rearing and production (including Grand Parent and layer breeders)
Commercial layer rearing and production
Vaccination programming across production types
Strong interpersonal skills with the ability to build trust and collaborate across teams.
Curiosity resilience and a proactive approach to problem-solving.
Organized and self-directed able to create and execute a learning timeline.
What You Can Expect
Work autonomously whilst being supported encouraged and being part of a trusted Global leading Animal Health/Pharmaceutical organization
Exposure to upskill and develop in your role
Flexibility and opening doors to other opportunities and skillsets
Joining a collaborative team of likeminded individuals
Required Skills:
Accountability Accountability Account Management Adaptability Animal Science Building Trust Communication Customer Communications Customer Education Customer Loyalty Equipment Maintenance Inbound Phone Sales Independent Learning Industry Knowledge Interpersonal Relationships Lead Generation Market Analysis Planning Poultry Farming Product Knowledge Sales Forecasting Sales Goal Achievement Sales Presentations Sales Reporting Sales Strategy Development 5 morePreferred Skills:
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Search Firm Representatives Please Read Carefully
Merck & Co. Inc. Rahway NJ USA also known as Merck Sharp & Dohme LLC Rahway NJ USA does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place introductions are position specific. Please no phone calls or emails.
Employee Status:
RegularRelocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
Not ApplicableShift:
Valid Driving License:
Hazardous Material(s):
Job Posting End Date:
02/17/2026*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Required Experience:
IC
Merck & Co., Inc., Kenilworth, New Jersey, USA is known as “Merck” in the United States, Canada & Puerto Rico. We are known as “MSD” in Europe, Middle East, Africa, Latin America & Asia Pacific. We are a global biopharmaceutical leader with a diverse portfolio of prescription medicine ... View more