Benefits Specialist
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Job Location:
Atlanta, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Position Summary
The Benefits Specialist is responsible for the day-to-day administration and operational support of Spelman Colleges employee benefits programs. This role serves as a primary point of contact for benefits leave and workers compensation inquiries ensures accurate data entry and reporting within HR systems and supports compliance with ERISA FMLA ACA HIPAA and applicable federal and state regulations. The position requires a high level of attention to detail discretion customer service and the ability to manage multiple time-sensitive processes.
Essential Duties And Responsibilities
Core Benefits & Leave Administration Administer employee leave programs ( FMLA STD and other leaves) including intake documentation tracking follow-up and weekly leave status reporting in compliance with applicable laws. Serve as the primary point of contact for employee benefits and leave inquiries via phone email and one-on-one consultations; research resolve and escalate issues as appropriate. Provide individual sessions related to benefits leave eligibility enrollment and coverage changes. Workers Compensation & Medical Programs Administer the Workers Compensation program including injury intake documentation summaries reporting and coordination with vendors (e.g. Caduceus Concentra) while maintaining required postings and records. Coordinate and support related programs such as random drug screenings and fitness-for-duty processes as applicable. New Hire & Employee Lifecycle Support Support benefits onboarding and new hire orientation including system access documentation follow-up one-on-one sessions and benefits enrollment education. Collect validate and maintain employee and dependent documentation required for enrollment qualifying life events age-outs and terminations. Systems Data Management & Reporting Enter audit and correct benefits-related data in Banner and benefits systems (e.g. deductions PAFs reimbursements arrears eligibility changes). Monitor PlanSource dashboards carrier feeds and issue logs research discrepancies and drive issues to resolution. Maintain and process benefits reports including ACA -related reporting and part-time hours uploads. Vendor Billing & Compliance Support Monitor vendor-required documentation (e.g. Evidence of Insurability approvals denials) and ensure timely follow-up. Process and reconcile monthly premium billing and invoices for all benefits vendors; coordinate with Payroll and notify vendors of eligibility changes and terminations for COBRA administration. Ensure compliance with ERISA HIPAA FMLA ACA COBRA and applicable federal and state regulations. Administrative Documentation & Operational Support Maintain confidential medical and benefits records ( FMLA Workers Compensation ADA ) in accordance with recordkeeping requirements. Process benefits-related mail and deposits and maintain tracking logs. Maintain and update benefits materials forms orientation content and HR portal resources. Reporting Collaboration & Backup Support Prepare and participate in monthly benefits check-ins and reporting reviews with Benefits leadership. Provide administrative and project support to the Manager of Benefits Services and Benefits leadership. Serve as backup for HRIS functions as needed including Banner data maintenance reporting and employment verification. Participate in audits special projects and continuous improvement initiatives related to benefits and HR operations.
Physical Demands
While performing the duties of this job the employee is regularly required to: sit walk use hands to operate computer other office equipment and to move items talk and hear. The employee is frequently required to; reach with hands and arms The employee is occasionally required to: stand for multiple periods of time climb stoop and lift and/or move up to 15 pounds. Specific vision abilities required by this job include the ability to adjust focus and work from a computer screen and/or read print from various forms of documents.
Required Qualifications
Bachelors degree or a minimum of five (5) years of progressive experience in benefits administration or an equivalent combination of education training and experience. Demonstrated knowledge of ERISA FMLA ACA HIPAA COBRA and workers compensation regulations. Skills & Competencies Strong customer service orientation with the ability to handle sensitive and confidential matters with diplomacy and discretion. Excellent written and verbal communication skills. Strong analytical organizational and time-management skills with the ability to manage multiple priorities and deadlines. High attention to detail and accuracy with the ability to see both operational details and broader process impacts. Advanced proficiency in Microsoft Excel (including pivot tables VLOOKUPs and formulas) and working knowledge of Word PowerPoint Access and reporting tools.
Preferred Qualifications
Experience with Banner/Ellucian systems benefits administration platforms (e.g. PlanSource) and vendor interfaces preferred.
The Benefits Specialist is responsible for the day-to-day administration and operational support of Spelman Colleges employee benefits programs. This role serves as a primary point of contact for benefits leave and workers compensation inquiries ensures accurate data entry and reporting within HR systems and supports compliance with ERISA FMLA ACA HIPAA and applicable federal and state regulations. The position requires a high level of attention to detail discretion customer service and the ability to manage multiple time-sensitive processes.
Essential Duties And Responsibilities
Core Benefits & Leave Administration Administer employee leave programs ( FMLA STD and other leaves) including intake documentation tracking follow-up and weekly leave status reporting in compliance with applicable laws. Serve as the primary point of contact for employee benefits and leave inquiries via phone email and one-on-one consultations; research resolve and escalate issues as appropriate. Provide individual sessions related to benefits leave eligibility enrollment and coverage changes. Workers Compensation & Medical Programs Administer the Workers Compensation program including injury intake documentation summaries reporting and coordination with vendors (e.g. Caduceus Concentra) while maintaining required postings and records. Coordinate and support related programs such as random drug screenings and fitness-for-duty processes as applicable. New Hire & Employee Lifecycle Support Support benefits onboarding and new hire orientation including system access documentation follow-up one-on-one sessions and benefits enrollment education. Collect validate and maintain employee and dependent documentation required for enrollment qualifying life events age-outs and terminations. Systems Data Management & Reporting Enter audit and correct benefits-related data in Banner and benefits systems (e.g. deductions PAFs reimbursements arrears eligibility changes). Monitor PlanSource dashboards carrier feeds and issue logs research discrepancies and drive issues to resolution. Maintain and process benefits reports including ACA -related reporting and part-time hours uploads. Vendor Billing & Compliance Support Monitor vendor-required documentation (e.g. Evidence of Insurability approvals denials) and ensure timely follow-up. Process and reconcile monthly premium billing and invoices for all benefits vendors; coordinate with Payroll and notify vendors of eligibility changes and terminations for COBRA administration. Ensure compliance with ERISA HIPAA FMLA ACA COBRA and applicable federal and state regulations. Administrative Documentation & Operational Support Maintain confidential medical and benefits records ( FMLA Workers Compensation ADA ) in accordance with recordkeeping requirements. Process benefits-related mail and deposits and maintain tracking logs. Maintain and update benefits materials forms orientation content and HR portal resources. Reporting Collaboration & Backup Support Prepare and participate in monthly benefits check-ins and reporting reviews with Benefits leadership. Provide administrative and project support to the Manager of Benefits Services and Benefits leadership. Serve as backup for HRIS functions as needed including Banner data maintenance reporting and employment verification. Participate in audits special projects and continuous improvement initiatives related to benefits and HR operations.
Physical Demands
While performing the duties of this job the employee is regularly required to: sit walk use hands to operate computer other office equipment and to move items talk and hear. The employee is frequently required to; reach with hands and arms The employee is occasionally required to: stand for multiple periods of time climb stoop and lift and/or move up to 15 pounds. Specific vision abilities required by this job include the ability to adjust focus and work from a computer screen and/or read print from various forms of documents.
Required Qualifications
Bachelors degree or a minimum of five (5) years of progressive experience in benefits administration or an equivalent combination of education training and experience. Demonstrated knowledge of ERISA FMLA ACA HIPAA COBRA and workers compensation regulations. Skills & Competencies Strong customer service orientation with the ability to handle sensitive and confidential matters with diplomacy and discretion. Excellent written and verbal communication skills. Strong analytical organizational and time-management skills with the ability to manage multiple priorities and deadlines. High attention to detail and accuracy with the ability to see both operational details and broader process impacts. Advanced proficiency in Microsoft Excel (including pivot tables VLOOKUPs and formulas) and working knowledge of Word PowerPoint Access and reporting tools.
Preferred Qualifications
Experience with Banner/Ellucian systems benefits administration platforms (e.g. PlanSource) and vendor interfaces preferred.
Required Experience:
IC
Key Skills
- Customer Service
- Fmla
- HIPAA
- Microsoft Outlook
- Benefits Administration
- HRIS
- Payroll
- Employment & Labor Law
- ADP
- Human Resources
- Phone Etiquette
- Workday
About Company
Spelman College was founded in 1881, Spelman College is a leading liberal arts college widely recognized as the global leader in the education of women of African descent. Located in Atlanta, the College’s picturesque campus is home to 2,300 students. Spelman is the country's leading ... View more
