Desktop Support Specialist

Milwaukee, WI - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

This position requires extensive knowledge and experience with desktop technology including but not limited to Windows desktop operating systems desktop applications Multi-Function Devices (print/fax/copier/scanner) and mobile devices such as Android phones iPhones and/or iPads. This position receives escalated level support issues from an internal Service Desk. The candidate shall have expert level experience in a Desktop Support position and be familiar with a variety of concepts practices and procedures relating to Desktop Support.

This Desktop Support position provides expert level technical assistance in preparation and support of end-user hardware and applications. This position requires extensive knowledge and experience with desktop technology including but not limited to Windows desktop operation systems desktop applications Multi-Function Devices (print/fax/copier/scanner) and mobile devices such as Android phones iPhones and/or iPads.

This position receives escalated level support issues from an internal Service Desk. The candidate shall have expert level experience in a Desktop Support position and be familiar with a variety of concepts practices and procedures relating to Desktop Support.

The Desktop Support person relies on extensive experience and judgement to plan and accomplish requests. This candidate is expected to independently perform a variety of desktop related tasks and serve as a desktop support expert resolving end user issues. A wide degree of problem solving creativity self-direction prioritization is expected.