Legal On-Site Services Specialist

Job Title: Legal On-Site Services Specialist
Location: Nashville TN 37203
Shift time: Monday-Friday 8:00 AM - 5:00 PM
Pay Rate: $18.00 - $20.00 per hour

Job Summary:

Ricoh is seeking a Legal On-Site Services Specialist to support a fast-paced legal office environment. This onsite role is responsible for mail services copy/print operations document scanning and general office services while handling highly sensitive and confidential legal documents. The ideal candidate is professional detail-oriented customer-focused and able to adapt to daily workflow changes within a law firm setting.

Key Responsibilities:

• Operate high-volume copy print scanning and mail processing equipment
• Sort distribute and process incoming and outgoing mail including FedEx and certified mail
• Utilize postage meter machines and maintain daily meter logs
• Perform floor runs and deliver completed jobs to designated locations
• Handle copy/print jobs including binding finishing and quality checks
• Supply and maintain convenience copier areas across multiple floors
• Clear paper jams and escalate technical issues to service technicians
• Maintain inventory of supplies and assist with billing logs
• Perform document scanning OCR file conversion file naming and FTP transfers
• Manage document formatting tables of contents and file preparation for printing
• Perform filing archiving purging and records management tasks
• Assist with shipping and receiving including packing labeling and verification
• Interact professionally with legal secretaries paralegals associates project managers and partners
• Handle confidential time-sensitive legal documents with high accuracy and discretion
• Support offsite project coordination when required
• Perform additional duties as assigned by site management

Physical Requirements:

• Frequent walking while supporting 4 floors
• No lifting over 50 lbs without assistance

Required Qualifications:

• High school diploma GED or equivalent work experience
• Minimum 1 year of experience in a legal office environment (strongly preferred)
• Strong customer service communication and interpersonal skills
• Ability to work independently in a fast-paced changing environment
• Proficiency in MS Office Suite and email systems
• Experience operating printers copiers scanners and postage machines
• Knowledge of shipping and receiving procedures
• Strong organizational troubleshooting and problem-solving skills
• Ability to read and follow written technical instructions
• Professional demeanor with attention to detail and confidentiality

Preferred Qualifications:

• Prior copy/print or managed services experience
• Basic electronics or equipment troubleshooting knowledge
• Experience with document management systems and cost recovery tools

Required Skills:

HospitalityCopyLegal Industryprinterspostage machines