Legal On-Site Services Specialist

Job Title: Legal On-Site Services Specialist
Location: Chicago IL 60601 (Onsite)
Shift time: Monday-Friday 8:30 AM - 5:30 PM
Pay Rate: $18.72 - $23.72 per hour

Job Summary:

Ricoh is seeking a Legal On-Site Services Specialist to support duplicating print and document services within a fast-paced legal office environment. This onsite role involves extensive standing and hands-on operation of high-volume duplicating equipment while delivering professional customer-focused service. The position requires attention to detail confidentiality and the ability to meet tight deadlines in a legal setting.

Key Responsibilities:

• Operate high-volume copiers printers scanners and duplicating equipment
• Perform copy print binding hole punching cutting and finishing services
• Assemble books and legal documents per client specifications
• Communicate directly with customers regarding job status and requirements
• Operate mail processing equipment including postage meters
• Sort distribute and process incoming and outgoing mail and packages
• Perform quality control checks to ensure accuracy and completeness
• Handle highly sensitive and confidential legal documents
• Maintain copier areas perform daily inspections and clear paper jams
• Notify service technicians of equipment issues as needed
• Track meter readings service logs supply inventories and billing records
• Perform scanning OCR file conversion file naming and FTP transfers
• Manage document formatting and table of contents (TOC) preparation
• Assist with shipping and receiving including packing and verification
• Perform filing archiving and document purging as requested
• Coordinate offsite print projects when required
• Interact professionally with legal secretaries paralegals associates project managers and partners
• Perform additional duties as assigned by site management

Physical Requirements:

• Extensive standing throughout the shift
• Frequent use of copiers and duplicating equipment
• Lifting assistance required for items over 50 lbs

Required Qualifications:

• High school diploma GED or equivalent work experience
• Minimum 1 year of experience in a legal office environment (strongly preferred)
• Prior duplicating copy or print services experience preferred
• Strong customer service and communication skills
• Ability to work independently and adapt to changing priorities
• Proficiency in MS Office Suite and email systems
• Technical aptitude with printers copiers scanners and postage machines
• Knowledge of shipping and receiving procedures
• Strong organizational and time management skills
• Troubleshooting and problem-solving ability
• Ability to read and comprehend technical and procedural documentation
• Professional demeanor with high attention to confidentiality and accuracy

Skills:

• Hospitality & Customer Service
• Legal Industry Support
• Copy & Print Services
• Duplicating & Bindery Operations
• Printers & Postage Machines
• Document Scanning & OCR
• File Management & Records Handling
• MS Office Suite

Required Skills:

HospitalityCopyLegal Industryprinterspostage machines