Inside Sales Representative, Federal

POSITION SUMMARY

The Inside Sales Representative Federal provides experienced sales support to assigned Federal accounts. This role provides reactive phone support e-mail sales support and engages in proactive business development efforts to grow Government Sales. This position is primarily responsible for assisting with sales updating Federal pipeline driving interactions and monitoring assigned email box.

This role supports assigned Federal accounts working in conjunction with the outside sales team to drive new business and meet established sales quotas.

RESPONSIBILITIES

• Reviews bid documentation and collaborates with Vertiv personnel to get opportunity quoted.
• Collaborates with manager and field sales to identify end users and Vertiv partners that can be targeted with phone and email sales outreach.
• Reviews pending deal registrations and works with the field team to approve or deny request.
• Works to close opportunities assigned to the Inside Sales Representative and/or their assigned accounts.
• Strategic sales support to outside sales by providing sales and technical trainings.
• Informs accounts on current promos new product launches and Vertiv Partner Program updates.
• Meets assigned sales quotas objectives & key results (OKRs) and key performance indicators (KPIs).
• Coordinates selling campaigns qualifies leads and coordinates customer introductions. Works in partnership with other sales employees to increase sales revenue.
• Provides dedicated support to answer or coordinate responses for all requests from assigned accounts. Assists customers in determining the best solution for their needs.
• Understands and communicates company product or services features & benefits and promotes the advantages of our company to assigned accounts.
• Answers basic technical questions about Vertiv products.
• Provides quotes information on product availability pricing and competitive portfolio cross-referencing suggestions.
• Generates updates and tracks CRM opportunities whether originated or assigned.
• Works with sales operations team to answer questions regarding company inventory shipping deliveries manufacturing timeline etc. to ensure products and services desired can be delivered to customer given their expectation/need.
• Re-directs calls as appropriate to other departments such as technical support services or application engineering.
• Participates in sales events and trade shows to educate and promote products and services.
• Other duties as assigned.

QUALIFICATIONS

Minimum

• Associates degree (Business Engineering Marketing Communications preferred) or equivalent combination of education and experience.
• Minimum of 1 year of work experience required.
• Excellent communication skills both written and verbal.
• Excellent customer service organizational and analytical skills.
• Ability to work and multi-task in a fast-paced environment.
• Proficient in MS Office.

Preferred

• Bachelors degree
• 1-2 years sales experience working with the government or experience with IT resellers.
• Knowledge of technology including software hardware and/or networking.
• Experience with CRM management.
• Experience with proactive selling in a B2B environment.

PHYSICAL & ENVIRONMENTAL DEMANDS

• Standard office environment.

TIME TRAVEL REQUIRED

• 10%

The successful candidate will embrace Vertivs Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. . Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

At Vertiv we offer the stability of a global leader in a growing industry andthe opportunity of a startup. We design manufacture and service the mission-critical infrastructure technologies for vital applications in data centers communication networks and commercial and industrial environments. With $5 billion in sales a strong customer base and global reach in nearly 70 countries our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring terms of employment mobility training compensation and occupational health without discrimination as to age race color religion creed sex pregnancy status (including childbirth breastfeeding or related medical conditions) marital status sexual orientation gender identity / expression (including transgender status or sexual stereotypes) genetic information citizenship status national origin protected veteran status political affiliation or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position you can request help by sending an email to. If you are interested in applying or learning more about this role please visit the companys career page located on Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E F-1 H-1 H-2 L B J or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.