Infection Control Healthcare Specialist

SOP Development & Strategic Implementation

• Formulate and draft business unit Operations SOPs in alignment with national health standards and client-specific requirements.
• Develop and implement comprehensive infection control SOPs tailored to diverse medical environments (e.g. ICU Theatre General Wards).
• Review and update policies in a predefined format ensuring all changes are documented and archived correctly.

Training & Development

• Conduct mandatory training sessions for all staff members operating within medical environments on site-specific procedures.
• Ensure the seamless rollout of policy updates providing refresher training to all affected personnel to guarantee 100% compliance.
• Maintain accurate training logs and competency assessments for audit purposes.

Sales Support & Business Development

• Own the technical component of all healthcare tenders proposals and RFP responses. Partner with the Sales Division to secure new medical contracts by providing technical expertise during the bidding process.
• Play a lead role in converting healthcare opportunities into signed contracts in partnership with Sales.
• Support pricing models through accurate scope definition risk profiling and resource modelling.
• Contribute to annual healthcare revenue targets and pipeline growth.
• Identify new market opportunities within hospitals clinics labs day theatres and pharmaceutical facilities.
• Draft site-specific protocols and infection control plans for prospective clients to demonstrate service capability.
• Attend client meetings to present clinical strategies and respond to technical inquiries.

Client Relationship & Quality Management

• Act as the primary clinical liaison for clients ensuring all needs and concerns are addressed promptly.
• Draft bespoke responses and action plans to meet client-specific IPC demands.
• Maintain a consistent Client Satisfaction Score (CSAT) of85% or higherthrough regular site visits and quality audits.

Compliance & SHEQ

• Ensure all procedures align with Safety Health Environment and Quality (SHEQ) standards.
• Monitor site adherence to South African healthcare regulations and infectious waste management protocols.
• Act as the organisations principal Infection Control Authority for healthcare environments.
• Approve or reject site readiness for mobilisation into medical environments.
• Escalate non-compliance with authority to halt operations where patient safety is at risk.

• Minimum of 35 years experience in a clinical infection control role or healthcare quality management.
• Proven experience in drafting SOPs and technical policy frameworks.
• Experience in clinical training or staff development within a hospital setting.
• Demonstrated experience supporting healthcare tenders or bids.
• Exposure to hospital accreditation standards (e.g. COHSASA JCI ISO 9001/13485).
• Experience working with multidisciplinary clinical teams (nurses doctors pharmacists QA managers).
• Experience in outsourced services or facilities management is highly advantageous.
• Clinical Background:Degree or Diploma in Nursing (Registered Nurse) or a related Allied Health Science field.
• Specialization:Formal Accreditation in Infection Control (e.g. Certificate or Diploma in IPC).
• Compliance:SHEQ (Safety Health Environment and Quality) Certification is highly advantageous.
• Professional Body:Current registration with theSouth African Nursing Council (SANC)or relevant professional body.