Technical Trainer
Share
Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
We seek a highly motivated and technically qualified individual to join our Training Team. The Technical Trainer will be responsible for supporting SOLiDs North American customers with technical training of all of SOLiDs Product Lines both in the field and online.
Job Title: Technical Trainer
Job Type: Full Time
Job Location: Plano TX Office or Remote
Travel: Up to 35% (1 week course per month typical)
Benefits: Medical Dental Life Insurance Vacation/Holiday/Sick Time 401k
Reporting to the Training Manager this position is a key contributor to SOLiDs continued growth and success. The ideal candidate must be self-motivated with a technical background preferably in the technology field including knowledge of Distributed Antenna System (DAS) products. The ideal candidate will be comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base possess a can-do attitude and take the initiative.
Responsibilities
Training Delivery
- Deliver engaging in-person and online training including demonstrations and hands-on exercises for industry professionals.
- Proctor certification exams as required.
- Develop curriculum and deliver training for internal SOLiD employees as needed for new hires and as new processes are rolled out.
- Other ad hoc duties as assigned by management
Content Development:
- Provide feedback to the Training Manager for course updates.
- Create short-form online training videos to enhance the LMS platform.
- Assist with managing the LMS database including registering monitoring and editing user accounts.
Collaboration:
- Partner with sales teams to identify customers and locations for training sessions.
- Collaborate with the internal logistics team to manage training equipment shipping.
- Maintain and manage training equipment including DAS components test equipment and associated hardware.
Maintain Technical Expertise:
- Stay updated on DAS/Optical industry trends carrier needs and competitors products.
Requirements
- Bachelors degree in Electrical Engineering or RF Engineering or equivalent experience with 2 years of DAS systems deployment.
- Strong verbal and written communication skills with experience presenting to groups.
- Proficiency in Microsoft Office Suite particularly PowerPoint and experience using instructional media such as projectors and smart displays to facilitate dynamic learning experiences.
- Proficiency in RF engineering principles including link budgets and transmission power calculations.
- Self-motivated organized and adaptable to environments ranging from field sites to classrooms.
- Demonstrated ability to master new technical concepts quickly.
- Experience coordinating with sales logistics and customer teams to deliver training.
- Entrepreneurial mindset with a focus on continuous improvement.
- Strong problem-solving skills both technical and general.
- Familiarity with SOLiDs ALLIANCE DAS solutions to enhance training delivery.
- Knowledge of competing DAS/Optical products and their capabilities to provide competitive insights.
- Experience with the Absorb e-learning platform.
SOLiD is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other federally protected class.
Required Experience:
IC
Key Skills
- Performance Testing
- Organizational skills
- Classroom Experience
- Learning Technology
- Instructional Design
- Customer Support
- IT Service Management
- LMS
- Software Testing
- Training & Development
- Adobe Captivate
- Public Speaking
About Company
We seek a highly motivated and technically qualified individual to join our Training Team. The Technical Trainer will be responsible for supporting SOLiD’s Nort...
