Banquets Supervisor
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Job Location:
Monthly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Fairmont Mount Kenya Safari Club has been consistently ranked among the worlds finest earning a spot on the 2024 Travel Leisure 500 list and being recognized as one of the top destinations in Africa. It has also been featured by Condé Nast Traveler as one of Africas top addition the hotel has been honored as Africas Leading Hotel by the World Travel Awards for the fourth consecutive year most recently in 2025.
The main responsibility of the Supervisor is to be involved in day-to-day operations ensuring that all standard procedures rules and regulations the quality of service and the sequence of service are highly implemented and emphasized by the colleagues. He/She facilitates all guest needs and expectations in by providing exceptional service.
Key Responsibilities
- Maintaining banquets cleanliness as well as ensuring all maintenance needs are looked after.
- Schedules Guest Reservations and arranges for private functions or special parties.
- Conduct shift briefing
- Ensure that Banquets maintains high-quality service standards
- Performs daily checks on staffing level quality control and maintenance.
- Ensure that the unique services of Banquets are well maintained e.g. by doing table checks
- Updating the Communication Board
- Follows Occupational Health & Safety regulations
- Reports suspicious people parcels and behaviors to Security
- Control stocks for daily use in the restaurant to ensure the service requirements of the Cascades/Bridges are met
- Control breakage waste and spoilage.
- Supervises coordinates and gives directions to the entire Team of Colleagues in very efficient and correct manner.
- Promote good relationship to the guests and Colleagues.
Qualifications :
Degree in Hospitality Management Food & Beverage Service or a related field or a related field.
Minimum of 2-3 years experience in a similar role within a luxury hotel or high-end hospitality environment with at least 1 year in a supervisory or team-leading role
He/She should have strong knowledge of banquet service standards sequence of service event setups and function coordination
Good leadership and people-management skills are essential with the ability to train motivate and discipline colleagues in a fair and professional manner.
Excellent communication planning and organizational skills.
Demonstrate service attributes in accordance with industry expectations and hotel standards.
Strong attention to detail and quality
Cost awareness and budget management
Team leadership and training capability
Guest-focused and service-oriented mindset.
Additional Information :
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.
- Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
- Working with a hotel rich in history and known for exemplary services while growing your career.
- Work and learn in a magical luxury property.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Customer Service
- Hospitality Experience
- Management Experience
- Mediation Experience
- Guest Services
- Merchandising
- Experience with Children
- Leadership Experience
- Mentoring
- Supervising Experience
- Neonatal Ventilator
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
