Site Supervisor
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
1. Staff Supervision and Performance Management
Supervise Staff on-site to ensure productivity efficiency and adherence to operational
standards.
Monitor staff attendance discipline and workforce performance.
Organize weekly toolbox meetings and submit minutes to the client and internal management.
Address staff performance concerns and escalate disciplinary matters where necessary.
Ensure 95% of disciplinary cases are resolved within 10 days of being reported.
2. Client Service Delivery
Supervise Staff on-site to ensure productivity efficiency and adherence to operational
standards.
Monitor staff attendance discipline and workforce performance.
Organize weekly toolbox meetings and submit minutes to the client and internal management.
Address staff performance concerns and escalate disciplinary matters where necessary.
Ensure 95% of disciplinary cases are resolved within 10 days of being reported.
3. Communication and Coordination
Respond to employee and client concerns within 12 hours and escalate unresolved matters
within 24 hours.
Communicate policy and procedural changes to Staff within 12 hours.
Inform senior management and Human Capital & Culture of extraordinary site incidents within
12 hours.
Maintain effective coordination with Finance and HR teams to ensure operational efficiency.
4. Workplace Health and Safety
Ensure 100% compliance with workplace health and safety regulations and policies.
Report workplace incidents within 12 hours of occurrence.
Complete and submit incident documentation within 7 days.
Maintain 100% accurate PPE records and submit reports to the client and procurement
quarterly.
Conduct PPE compliance inspections twice weekly ensuring at least 85% compliance among
Staff.
5. Staff Discipline and Leave Management
Maintain accurate staff attendance records.
Ensure 100% accuracy of leave records and submit reports to HR and line management by the
5th of every month.
Manage staff disciplinary issues and ensure proper documentation and escalation where
necessary. Closing 95% of all disciplinary cases with 10 days of been reported
6. Payroll Management
Ensure 100% accuracy of weekly and monthly payroll inputs.
Submit payroll inputs according to payroll timelines (weekly payroll as scheduled and monthly
payroll by the 25th).
Ensure all Staff receive payslips by the 9th of every month.
Ensure Staff receive their P9 forms annually by February of the following year.
Requirements
Diploma or Degree in Business Administration Human Resource Management Operations
Management or a related field.
Minimum 35 years experience in operations supervision preferably in outsourcing logistics
or service environments.
Good understanding of health and safety compliance and workforce management.
Excellent communication problem-solving and organizational skills.
Ability to manage multiple operational priorities in a fast-paced environment.
People management
Operational planning and coordination
Client service orientation
Problem-solving and decision-making
Communication and stakeholder management
Attention to detail and accountability
Company Industry
Law Practice / Legal Services
Key Skills
- Customer Service
- Developmental Disabilities Experience
- Organizational skills
- Communication skills
- Computer Skills
- Construction Experience
- Computer Literacy
- Security
- Leadership Experience
- Property Management
- Supervising Experience
- Troubleshooting
