Distributor Account Manager

Austin, TX - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

In 2016 we founded Provi as an innovative ordering solution aimed to disrupt the 240-billion dollaralcohol industry with a product that would move beyond the constant chaos: the texts paper stacks missed phone calls and lost communication that has dominated the purchasing workflow between buyers and distributors for decades.

Today Provi is better than ever. Weve created a best-in-class ordering solution that better connects beverage alcohol professionals across 35 states and growing with more than 750000 product listings that make up the most expansive and trusted database of U.S. distributor portfolios.

If selected for a position in either Chicago or Austin* youll enjoy a hybrid work arrangement allowing you to spend two days a week working from our office. Additionally we provide an accommodation process for those who may require full remote work.

*Hybrid positions are only applicable to employees within a 35-mile radius of Provi offices

Provi is looking for a Distributor Account Manager to support a large portfolio of primarily SMB Distributor Partners and help them drive day-to-day success on the Provi platform. The Distributor teams purpose is to help our Distributor Partners grow and adapt their businesses and we work with distributors across the country with the goal of saving them time and increasing profitability for their Sales Reps and Customers.

In this role youll manage a high volume of distributor relationships serving as a reliable responsive point of contact who helps drive platform adoption active retailers and GMV through clear communication strong organization and consistent follow-through.

What youll be doing

Managing a large portfolio of Distributor Partners and serving as a highly responsive organized point of contact for day-to-day questions and requests
Driving adoption of Provis core tools by communicating best practices through written outreach quick calls and scalable trainings
Monitoring distributor performance metrics identifying risks or opportunities at scale and taking action to drive active retailers and GMV
Partnering closely with Support and internal teams to help resolve issues efficiently while maintaining distributor trust and momentum
Identifying opportunities to expand usage of Provi tools through consistent value-driven touchpoints
Owning the distributor contract renewal process across a large portfolio ensuring timely renewals and identifying opportunities for standard price adjustments while maintaining strong retention and satisfaction

What we are looking for

Execution & Organization: Highly organized and able to manage competing priorities across a large book of business with speed and accuracy
Clear Communicator: Strong written and verbal communication skills especially in fast-paced high-volume environments
Customer-Focused: Empathetic and solution-oriented able to provide value even with limited time and touchpoints
Ownership Mentality: Proactive reliable and comfortable taking initiative with minimal oversight
Team Player: Collaborative positive and effective when working cross-functionally with other internal teams like Customer Support

$73500 - $85000 a year

What you can do at Provi:

Make an impact: Work directly with the management team to help grow the business.

Find your groove and grow: Provi keeps growing and you should too. Expand your skill set diversify your experience and develop along with us.

Enjoy competitive benefits: Health Dental Vision 401K with match Commuter Perks Long/Short Term Disability Employee Assistance Program and Unlimited PTO.

Be a part of something big: Join a dynamic and innovative team that is working to change a major industry.

In compliance with local law we are disclosing the compensation range for this role above. Employee pay will vary based on factors such as qualifications experience skill level competencies and work location. Base pay is just one component of the Companys total compensation package for employees. Other rewards may include annual bonuses short- and long-term incentives and program-specific addition the Company provides a variety of benefits to employees including health insurance coverage life and disability insurance a retirement savings plan paid holidays and paid time off (PTO).

Provi is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status.

If youre a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position please contact us at emailprotected.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Manager

In 2016 we founded Provi as an innovative ordering solution aimed to disrupt the 240-billion dollaralcohol industry with a product that would move beyond the constant chaos: the texts paper stacks missed phone calls and lost communication that has dominated the purchasing workflow between buyers and...