Project Manager

Position: Project Manager Cosourcing & Global Delivery Model Transition Manager

Location: Kansas City MO (local only)

Position Summary
We are seeking an experienced Project Manager to stand up and lead a major cosourcing engagement and execute a largescale IT transition across multiple towers (infrastructure security applications). This is a handson executionfocused role responsible for pretransition planning operationalizing the cosourcing model coordinating internal SMEs partnering with vendor transition teams and establishing governance metrics and quality gates for distributed offshore delivery while driving Human Change Management activities as planned by the Change Management team.

Success requires servant leadership strong project delivery vendor and stakeholder management cultural fluency across time zones and the ability to create structure and momentum in dynamic environments. You will facilitate Agile ceremonies maintain disciplined reporting and ensure transparency across scope schedule budget quality and benefits realization.

Key Responsibilities
Transition Program & Project Leadership

• Lead endtoend delivery within the cosourcing model partnering closely with the managed services provider to manage scope schedule budget quality and benefits realization.
• Collaborate with the managed services provider to build and maintain integrated project plans multitower roadmaps Risk & Issue logs dependency maps and governance routines.
• Oversee parallel workstreams across infrastructure security and applications ensuring effective baseline management critical path tracking and resource constraints.
• Produce concise status reports executive updates and Steering Committee materials with clear status decisions and required actions incorporating inputs from the managed service provider.

Cosourcing StandUp & Operationalization (Transition Planning)

• Partner with Vendor Management and Tower Leads to stand up the engagement and prepare pre-transition planning.
• Define and publish RACI; complete readiness assessments document collection and SME identification.
• Review and oversee Partnerdeveloped tower transition plans to ensure clarity completeness and alignment with quality gates and acceptance criteria.
• Review and drive Partner onboarding and knowledgetransfer (KT) plans including artifact handoffs and validation checkpoints.
• Formalize communication cadences escalation paths and decision logs tailored to distributed teams and time zones.

Partner & Vendor Management

• Serve as the primary liaison between internal teams and the vendor transition/project managers.
• Track partner deliverables (transition plan KT schedule playbacks quality gates) ensuring on time highquality execution.
• Proactively escalate risks negotiate remediation and mediate expectations across all parties.

Change Management Support

• Coordinate stakeholder engagement communications and readiness messaging in partnership with Organizational Change Management.
• Sequence outreach and orchestrate training/adoption activities to minimize disruption and maintain momentum during the transition.

Execution & Governance

• Run ceremonies and routines: daily/biweekly standups tower syncs crosstower integration reviews and Steering Committee meetings.
• Maintain issue/risk/decision registers; drive mitigation plans tradeoffs and dependency alignment across towers and parallel initiatives.
• Ensure artifact discipline using PMO templates (plans RAID status reports Steering Committee decks acceptance checklists) and portfolio reporting where required.

Risk Compliance & Quality Assurance

• Identify and mitigate risks unique to distributed teams (e.g. security data protection access controls IP handling).
• Implement quality controls operational readiness reviews retrospectives and continuous improvement initiatives for the cosourcing model.
• Report quality and risk trends with clear mitigation/contingency plans.

Cultural Time Zone & Communication Leadership

• Foster a culture of trust transparency and accountability across global teams.
• Create predictable timezoneaware rhythms (handoffs overlap hours decision SLAs) and clarify documentation standards to reduce churn.
• Provide coaching on crosscultural communication and effective onshore/offshore collaboration practices.

Required Qualifications

• 7 15 years of IT project management experience (PMO or similar) with proven success in outsourcing transitions and/or cosourcing/hybrid delivery.
• Demonstrated experience running multi-tower time-zone-distributed work at scale.
• Strong understanding of SDLC Agile and hybrid delivery models; confident operating in infrastructure security and applications contexts.
• Track record coordinating SMEs and tower leads; managing structured timelinedriven work with multiple dependencies.
• Excellent communication facilitation negotiation and stakeholder management skills; able to influence without authority.
• Tool proficiency: Azure DevOps Microsoft Project Confluence SharePoint and Power BI (dashboards/metrics); familiarity with Planview/Enterprise One a plus.

Technical Background

• Working knowledge of core IT operations and terminology enabling effective dialogue with technical teams and vendors.

Preferred Qualifications

• PMP PMIACP CSM SAFe (or similar).
• Experience in PMO environments with portfoliolevel reporting.
• Background in IT transformation vendor transitions or operational readiness programs with experience leading one or more outsourcing initiatives to an offshore managed services provider.
• Familiarity with contract/SLA frameworks vendor performance management and changemanagement practices (e.g. ADKAR).
• Experience onsite with cross functional teams during critical transition phases.

Soft Skills

• Exceptional communication and facilitation skills; able to convey complex information to both technical and nontechnical audiences.
• Strong relationship building and stakeholder management abilities; able to navigate competing priorities influence without authority and align diverse groups.
• High emotional intelligence and cultural sensitivity; able to build trust and strong rapport across global teams.
• Comfortable operating in ambiguity creating structure where it doesn t yet exist and driving clarity around roles responsibilities and expectations.
• Proactive problem solver with a continuous improvement mindset and a strong bias toward execution.
• Skilled at conflict resolution and expectation setting especially during intensive transition periods or when addressing vendor or internal performance gaps.
• Highly organized and disciplined ensuring consistency in documentation communications and quality standards.
• Holds self and others accountable; models servant leadership and team-first behaviors.

Work Expectations

• Intensity ramps up with the heaviest workload in the first 4 6 weeks of active transition.
• Onsite presence strongly preferred during critical windows to enable rapid coordination and realtime issue resolution.
• Flexibility to work across time zones and support overlap hours for offshore collaboration; limited travel may be required.