Sr. Director, Project & Portfolio ManagementCustomer Operations
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Job Location:
Waltham, MA - USA
Monthly Salary:
$ 212000 - 282600
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
When youre part of the team at Thermo Fisher Scientific youll do important work. As we continue to grow youll have career advancement opportunities and learning in a culture that empowers your development. We give our people the resources and opportunities to make significant contributions to the world. Now is an exciting time to join our Facilities team! We are dedicated to ensuring our customers receive the products they need to achieve their scientific goals quickly and safely.
Job Description
Provides divisional leadership for establishing governing and continuously improving the customer project and portfolio management operating model across the Drug Substance Division. Focused on enabling predictable execution enterprise transparency and a differentiated customer experience through strong governance disciplined decision-making and cross-functional alignment. Operates in a highly matrixed environment providing functional leadership to site PPM organizations and influencing senior leaders across Operations Quality Finance and Commercial. Drives results with integrity fosters collaboration and champions continuous improvement at scale.
What will you do
- Establish and improve a scalable division-wide PPM governance framework
- Define and standardize methodologies tools metrics and performance expectations
- Ensure consistent application of phase-gate governance risk management and change control
- Lead executive portfolio and governance forums
- Drive operational excellence by increasing portfolio visibility predictability and throughput
- Provide enterprise-level insight into program health capacity risk and financial outlook
- Partner with Finance Commercial and Operations leaders
- Establish and lead the customer experience governance model
- Own and manage above-site escalation pathways in partnership with commercial
- Provide functional leadership and matrix oversight to site-level PPM leaders
- Collaborate with PPM leaders across Pharma Services and Thermo Fisher
- Lead with integrity inclusion and accountability
How will you get here
- Bachelors degree required; advanced degree preferred
- 12 years of experience in biopharmaceutical CDMO or regulated manufacturing environments
- Experience designing and leading portfolio and governance operating models
- Success leading matrixed multi-site organizations
- Strong executive presence communication and influence skills
- Financial and operational acumen across complex portfolios
- Ability to travel 25% - domestic and international
Education
Bachelors degree required; advanced degree preferred
Requirements
Extensive leadership experience in PPM governance and customer operations
Preferred Qualifications
Advanced degree and experience in CDMO environments
Experience in one or more of the following areas desired
Biopharmaceutical operations governance frameworks and customer experience management
We offer excellent competitive remuneration annual incentive plan bonus healthcare and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative forward-thinking organization and outstanding career and development prospects. We offer an exciting company culture that stands for integrity intensity involvement and innovation!
Compensation and Benefits
The salary range estimated for this position based in Massachusetts is $212000.00$282600.00.This position may also be eligible to receive a variable annual bonus based on company team and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on which includes:
A choice of national medical and dental plans and a national vision plan including health incentive programs
Employee assistance and family support programs including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO) 10 paid holidays annually paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave) accident and life insurance and short- and long-term disability in accordance with company policy
Retirement and savings programs such as our competitive 401(k) U.S. retirement savings plan
Employees Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits please visit: Experience:
Exec
Key Skills
- Employee Relations
- Employee Evaluation
- Management Experience
- Profit & Loss
- Conflict Management
- Operations Management
- Project Management
- Budgeting
- Leadership Experience
- Supervising Experience
- Leadership management
- Financial Planning
About Company
Electron microscopes reveal hidden wonders that are smaller than the human eye can see. They fire electrons and create images, magnifying micrometer and nanometer structures by up to ten million times, providing a spectacular level of detail, even allowing researchers to view single a ... View more
