Facilities Operations Director II

TheFacilitiesSite DirectorII will be charged with providing the leadership tactical execution and business acumen necessary to support the diverse site needs.

This leader will have P&L responsibility and accountability for their assigned site(s) as well as own and implement the strategy and associated programs necessary to improve the P&L. They will also be accountable to ensure 100% uptime customer satisfaction employee development/retention and successful management of change as we continually evolve our business strategy to meet the expectations of our customers employees and shareholders.

This role requires on-site work hours to support a 24X7X365 data center environment and is not eligible for remote and/or hybrid work.

RESPONSIBILITIES other duties may be assigned

• Manage the site team develop capabilities and set policies necessary to satisfy customers engage employees and achieve financial objectives.
• Implement operating standards required for cost control waste reduction quality safety and to be an environmentally-friendly community partner.
• Manage expenditures staffing and capital projects to ensure compliance with financial goals. Oversee site operations and capital expense budgets to ensure compliance with organizational expenditure requirements.
• Provide leadership in conjunction with local managers (DCO FAC Security) and remote line of business owners to ensure operational standards are achieved.
• Manage operations space planning power and cooling services equipment installations physical security maintenance janitorial services landscaping business continuity/disaster recovery for site(s). Confer with professional staff (COE) to find resolution to operational problems authorize operational procedures and approve all operating expenditures.
• Understand federal state and local operating regulations or laws. Establish implement and maintain facilities policies procedures and organizational structures necessary to maintain compliance with all laws and regulations. Obtain and keep current all necessary licenses permits and certifications as required.
• Drive innovation into facilities programs/systems with an environmentally conscious attitude.
• Negotiate contracts with suppliers. Develop and coordinate maintenance agreements maintenance procedures testing procedures inspections reporting and utilize best accounting practices.
• Supervise the preparation of and implementation of effective operating budget.
• Serve as a leader in the community. Participate in community activities and organizations as appropriate through the maintenance of professional association affiliations and participation within association programs.
• Maintain positive relationships and communication with staff and executive level management.
• Ensure proper training and growth of staff.
• Participate on acquisition teams (when needed) to assess and integrate new facilities when required.
• Interface and work with Sales team on new customer planning changes and implementation.
• Work with other COE Managers to set standards and to constantly look for ways to improve.

BASIC QUALIFICATIONS:

• Bachelors degree preferably in Business Engineering Architecture Computer Science MIS or equivalent professional experience in lieu of a degree.
• Ten or more years of experience in data center operations management facilities management corporate engineering or other related field.
• Five or more years of experience leading cross-organizational teams ideally operating in a critical-facility environment.

KNOWLEDGESKILLS AND ABILITIES

• Strategic agility thought leadership and sound decision-making skills.
• Ability to build and lead teams and to work well in a collaborative team-oriented environment.
• Keen planning skills along with the ability to lead through influence and to be a proactive partner with a strong customer-service orientation.
• Problem solver at a tactical and functional level possess excellent oral and written communication skills a solid work ethic and unquestioned integrity.
• Data analysis (MS Excel pivot tables etc)
• Financial basics (P&L contract fundamentals)
• Facilities fundamentals (electrical mechanical data center operations)
• Tools (ServiceNow Workday Adaptive Insights SDP etc.)
• Engage and drive employee and customer Satisfaction
• Project management and execution
• Competitive advantage through flexibility innovation and speed

TOTAL REWARDS

• This role is also eligible for a competitive benefits package that includes: medical dental vision life and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program and other company benefits.
• This position is Bonus eligible.
• This job may be eligible for equity.

We conform to all the laws statutes and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women minorities individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation gender identity or national origin age disability status Genetic Information & Testing Family & Medical Leave protected veteran status or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint orally or in writing to the employer or the government or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The Know Your Rights Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process please send an e-mail to and let us know the nature of your request and your contact information.