Microsoft Licensing and Partner Program Specialist

In this role the Microsoft Licensing and Partner Program Specialist will act as AppXites subject matter expert on Microsoft licensing and partner programs. The person will be responsible for ensuring 100% accuracy in customer and partner data maintaining deep expertise across Microsoft products pricing eligibility rules and incentive structures. The role involves continuous monitoring of Microsoft program updates assessing their impact on AppXite resellers and customers and proactively communicating changes and guidance to all stakeholders. The Licensing Specialist will also own the maintenance of Microsoft-related documentation and knowledge ensuring it is always up to date accessible and well structured.

What youll do:

• Maintain 100% accuracy in registering customer information and data related to Microsoft programs. This includes having perfect knowledge of every products price eligibility and combinations as well as the relationships between AppXites platform resellers and Microsofts incentive/benefit structures.
• Develop deep expertise on every detail of Microsofts partner programs. This means being an absolute subject matter expert on all Microsoft documentation incentive structures specializations and program changes.
• Closely monitor all Microsoft communications news and program updates to identify any impacts. This requires constantly reviewing Microsofts website newsletters webinars etc. to stay on top of any changes that could affect AppXite its resellers or customers.
• Ensure all Microsoft-related documentation and knowledge is kept up-to-date and easily accessible. This involves using AI and knowledge management tools to organize and maintain a comprehensive searchable repository of all relevant information.
• Proactively communicate changes and impacts to internal teams resellers and customers. Announcements and guidance must be provided to all affected parties to ensure they are informed of any Microsoft-related updates or requirements.
• Pursue and claim all eligible Microsoft funds and incentives.

Qualifications :

• 3 years of hands-on experience working with Microsoft licensing partner programs or cloud commerce preferably within a CSP distributor ISV or MSP environment.
• Proven experience managing customer and partner data with zero-tolerance for errors including pricing eligibility incentives and program compliance.
• Deep practical knowledge of Microsoft Partner Programs including (but not limited to): CSP (Direct / Indirect); Incentives rebates and benefit structures; Specializations designations and eligibility rules.
• Strong understanding of Microsoft product portfolios pricing models licensing combinations and program dependencies.
• Ability to interpret and apply complex Microsoft documentation policies and frequent program changes without ambiguity.
• Exceptional attention to detail with the ability to maintain 100% accuracy across customer registrations licensing data and program-related records.
• Comfortable using AI-powered tools knowledge management systems or automation platforms to organize search and maintain complex information.
• Strong written and verbal communication skills in English with the ability to: Proactively communicate program changes risks and opportunities and produce clear announcements guidelines and instructional materials.

Additional Information :

Why join AppXite

• We offer fully remote role B2B contract or employment in Latvia office. Embrace flexibility with remote work options allowing you to achieve a healthy work-life balance.
• We provide 4 weeks of paid vacation per year and paid public holidays.
• Collaborate with industry giants like Microsoft Lenovo Atea Adobe AWS Cisco Google IBM and more as we partner with some of the largest companies in the industry.
• Engage yourself in a diverse and international work environment surrounded by skilled colleagues.
• Enhance your expertise through professional training programs. We provide Microsoft certification. Broaden your knowledge and stay up-to-date with the latest trends.
• Benefit from our employee referral program and enjoy rewarding opportunities by referring talented individuals to our team.

Join AppXite Platform Engineering team and work with a talented group of engineers building out next-generation technologies!

Remote Work :

Yes

Employment Type :

Full-time