Inside sales specialist

EnviroDNA products and services are used across Australia and internationally to support biodiversity assessments threatened species detection waterway monitoring soil biome analysis marine and blue carbon programs ecological research and compliance reporting. 

The Inside Sales Specialist plays a central role in supporting business development across priority sectors. This position combines lead generation inbound management customer support and research to strengthen the sales pipeline and help scale the adoption of eDNA technologies. You will work closely with the Business Development and Marketing teams ensuring that prospective clients are identified nurtured qualified and supported through the sales process. This position is ideal for an Environmental Science / Ecology graduate with an interest in eDNA / biodiversity / conservation who has an interest in developing a commercial career.  

Qualifications :

• Bachelors degree in Environmental Science / Ecology or relevant industry experience. 

• Strong research skills and an ability to filter and interpret technical information. 

• Experience in sales inside sales or sales development is an asset but not a deal breaker.  

• Ability to work independently while collaborating effectively across teams. 

• Comfortable engaging with customers via phone email and online channels. 

• Strong verbal and written communication skills. 

• High level of organisation initiative and attention to detail. 

• Experience with CRM platforms (e.g. HubSpot Salesforce  or similar) an advantage. 

• Interest or background in environmental consulting nature technology biodiversity monitoring environmental economic or related fields. 

Additional Information :

Key Responsibilities 

Lead Generation Outbound Development 

• Use research tools and databases to build prospective client lists aligned to priority sectors  

• Initiate outreach campaigns and nurture leads 

• Conduct desk research to identify new project opportunities tenders biodiversity programs and stakeholder networks. 

Inbound Management Quoting & Transactional Sales 

• Manage and triage inbound enquiries from email website events and direct phone calls. 

• Qualify inquiries and provide fast accurate quotations across EnviroDNAs product and service range. Take ownership of transactional sales including standard assays metabarcoding projects and kit sales.  

• Process purchase orders and coordinate with Operations and the Lab to ensure smooth fulfilment and client communication.  

• Maintain up-to-date product pricing and technical knowledge to confidently support customers. 

Sales Operations CRM Management 

• Maintain accurate activity qualification notes and opportunity stages in the CRM. 

• Support data hygiene and reconciliation efforts across marketing and BD systems. 

Market Sector Research 

• Conduct research to support market sizing sector analysis and go-to-market campaigns  

• Assist with content development for presentations proposals and industry insights. 

Cross-Functional Collaboration 

• Participate in sales and product training with the Lab R&D and Bioinformatics teams. 

• Support Marketing with event preparation follow-up and lead nurturing. 

• Support the development of case studies materials and client resources as needed. 

Remote Work :

No

Employment Type :

Part-time