Reservations Sales Team Leader
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Novotel and Ibis Melbourne Central is a dual branded hotel with 473 rooms conveniently located in the CBD.
Everything we do we do to help make our guests and our people feel welcome and feel valued to give them the best experience they deserve!
What you will be doing:
Assist Reservations Sales Manager and Supervisor in training and mentoring of the Reservations Team.
Direct team to ensure exceptional customer service is delivered at all times.
Managing airline crews and small group business
Optimise Hotel occupancy average rate and yield.
Convert all Reservation enquiries into bookings.
Take responsibility to attain the highest possible occupancy and average rate.
Your experience and skills include:
You are a professional and talented individual who is looking for the next step in their career and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.
Natural team player who is an avid learner adaptable and has exceptional interpersonal and communication skills.
You have strong customer care skills as well as the ability to work under pressure with excellent attention to detail.
You are confident about your technical knowledge of hotel booking systems including Opera.
Additional Information :
ABOUT NOVOTEL & IBIS MELBOURNE CENTRAL
Novotel and Ibis Melbourne Central is a dual branded hotel with 473 rooms conveniently located in the CBD.
Everything we do we do to help make our guests and our people feel welcome and feel valued to give them the best experience they deserve!
What is in it for you
- Employee benefit card offering discounted rates in Accor worldwide from day one.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Casual
Key Skills
- Agency
- Internship
- Access
- Communication
- Airport
- Bpel
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
