Airport Training Specialist
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
- Enable safe compliant and consistent airport operations through highquality training and capability support.
- Design coordinate and evaluate training solutions that strengthen operational performance and regulatory alignment.
- Partner with Airport Operations Safety Engineering and Ground Service Providers to ensure training frameworks support effective frontline delivery.
This role is being recruited as a fulltime secondment opportunity for 9 months (with potential extension subject to operational requirements and team movements). It can be flexible to a location within Jetstar network.
As an Airport Training Specialist you will play a key role in supporting the delivery of highquality compliant and operationally relevant training across Jetstars airport network. This role has a strong focus on training administration learning design support and systems management with occasional facilitation and delivery supported by subject matter experts.
You will work closely with Airport Operations Safety Engineering and Ground Service Providers to ensure training materials systems and processes support safe consistent and effective airport operations. This role is well suited to candidates with general airline or aviation experience strong written communication skills and the ability to learn quickly and adapt in a dynamic operational environment.
The core responsibilities of this role will be:
- Deliver and support operational training across dynamic multilingual environments including live remote and simulated airport and ramp settings.
- Coordinating and administering training activities including scheduling recordkeeping LMS updates reporting and stakeholder communication.
- Designing reviewing and maintaining SOPaligned training materials including lesson plans assessments job aids and operational communications.
- Translating complex operational procedures into clear structured and accessible training content for diverse learner groups.
- Supporting theory practical and observational assessments in line with regulatory and organisational requirements with technical delivery supported by subject matter experts.
- Ensuring training content reflects bestpractice adult learning principles and remains current and operationally relevant.
- Monitoring training compliance participating in audits and supporting corrective actions as required.
- Evaluating training effectiveness and identifying opportunities for continuous improvement.
- Working collaboratively with Airport Operations Safety Engineering and Ground Service Providers to ensure training supports safe consistent and effective operations.
- Supporting operational requirements during peak periods including adjusting training schedules as needed.
- Travelling domestically and internationally as required to support training delivery port activations and stakeholder engagement.
To be considered key skills will include:
- Minimum of 2 years experience in airline or airport operations such as customer service ramp operations or operational training.
- Confident facilitation and presentation skills with the ability to deliver training in operational environments.
- Experience designing reviewing or improving SOPaligned training materials and operational communications (highly desirable).
- Strong written communication skills and solid capability with Microsoft Office operational systems and digital learning tools.
- Demonstrated experience in coaching mentoring or capability development.
- Excellent organisational timemanagement and problemsolving skills with the ability to manage competing priorities.
- Proven ability to translate complex operational procedures into clear structured and actionable training content.
- Experience with Learning Management Systems (LMS) learning design or facilitation (desirable).
- Certificate IV in Training & Assessment (TAE40116 or equivalent) (desirable).
- Flexibility to travel as required.
- A valid passport full drivers licence and ongoing unrestricted Australian work rights.
- Eligibility to obtain and maintain an ASIC including required background checks.
Applications close on the 31st March 2026
Your life at Jetstar is unlike any other
Live the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount.
Make work feel like a holiday: Join a fun driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.
Theres a place for everyone at Jetstar: For us travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative innovative and solve problems quickly. We welcome applications from anyone who wants to takeoff with us. If you have support or access requirements just reach out and let us know what you need.
Were Jetstar. Lets takeoff together.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Time Management
- Guest Relations
- Hospitality Management
- Front office Managements
- Accomodation
- Telephone handling
- Communication
- Guest Services
- Relationship Management
- Reservation
- Airport
- Administrative Services
- Client Services
- Airlines
- Safety and Security
About Company
Founded in the Queensland outback in 1920, Qantas has grown to be Australias largest domestic and international airline. The Qantas Group's main business is the transportation of customers and freight using two complementary airline brands Qantas and Jetstar operating regional, ... View more
