Production Operations Intern

Intuit Credit Karma is a mission-driven company focused on championing financial progress for our more than 140 million members globally. While were best known for pioneering free credit scores our members turn to us for everything related to their financial goals including identity monitoring applying for credit cards shopping for insurance and loans (car home and personal) and savings accounts and checking accounts* all for free. Credit Karma has grown significantly through the years: we now have more than 1700 employees across our offices in Oakland Charlotte Culver City San Diego London Bangalore and New York City.

*Banking services provided by MVB Bank Inc. Member FDIC

The Intuit-Credit Karma Intern Program is a 7-11 week paid internship located in Charlotte NC. During your internship you will be placed into a team where you will work on various projects to help Credit Karma fulfill our mission to make financial progress possible for everyone. Interns will have the opportunity to participate in weekly meetings team outings events and engage in discussions with CK leadership. If you want to be in a true learning environment and are eager to make an impact this is the place to be! We will equip you with the tools and techniques you need to be successful wherever your professional journey may take you.

Credit Karma is growing and were looking for Production Operations Interns to support that growth as part of our Creative Ops team with a focus on production operations.

This internship is designed for students who are curious about how creative work really gets made - how ideas move from concept to execution how teams collaborate at scale and how strong operations enable great creative output. Youll gain hands-on experience supporting the workflows systems and processes behind design video and social production within an in-house marketing organization. Along the way youll see how strategy collaboration and operations come together to bring creative ideas to life.

What Youll Learn:

During this internship youll gain exposure to the full creative lifecycle and develop practical skills that translate directly to future roles in marketing production or creative operations. Youll learn how to:

• Support a creative campaign from concept through final delivery
• Use workflow systems and operational tools to improve efficiency and visibility
• Collaborate with internal teams external partners and agencies
• Build confidence in creative communication presentation and strategic thinking through meetings and brainstorms
• Understand brand identity brand voice and storytelling through creative content
• Work with Digital Asset Management (DAM) systems including asset organization metadata versioning and distribution
• Participate in real-world creative reviews feedback loops and cross-functional collaboration

What Youll Do:

As part of the Creative & Production Operations team youll support creative operations across design video and social production. This team enables the development and delivery of integrated brand assets across the broader marketing ecosystem.

This role focuses on the production side of creative operations with opportunities to help improve how work flows through our systems and teams. Youll work closely with Production Operations partners to:

• Support production management across end-to-end creative projects
• Track creative deliverables timelines and status updates
• Assist with creative intake briefing documentation and routing assets for review and approval
• Conduct quality checks on final creative files before launch or upload
• Organize upload tag and maintain assets within our DAM platforms ( Airtable AEM)
• Contribute to workflow improvements and light process automations
• Support campaign workflows while helping uphold brand standards
• Participate in team meetings planning sessions and workflow discussions
• Provide day-to-day support across Creative Operations as needed

Who Youll Work With

Youll collaborate closely with teams across marketing including:

• Creative & Production Operations Managers who oversee workflows priorities and process strategy
• Creative Directors Designers and Producers gaining visibility into how ideas evolve from concept to final execution
• External agencies and partners learning how to manage external partners

Please Note - Our internship program will be in-person in Charlotte NC.

Minimum basic requirements

• Currently enrolled in a Bachelors degree program (junior or senior standing preferred)
• 12 years of relevant experience or coursework in marketing advertising production creative operations or project management (including academic projects internships or extracurricular activities)
• Strong interest in marketing creative production and operations
• Highly organized with the ability to manage multiple tasks and details
• Strong written and verbal communication skills
• Collaborative team player who enjoys contributing ideas and learning from others
• Blend of creative thinking and analytical mindset
• Comfortable using common computer tools and eager to learn new systems
• Curious proactive mindset with a strong work ethic

Preferred Qualifications:

• Major or coursework in Business Communications Marketing Advertising Operations Management Production or a related field
• Experience in video production (academic personal or professional); portfolio or samples encouraged but not required
• Basic understanding of content development and production workflows
• Exposure to tools such as Adobe Creative Suite Figma Workfront or Airtable
• Familiarity with other project management tools such as Workfront or Airtable.
• Intermediate Excel skills including maintaining and updating complex spreadsheets
• Solution-oriented mindset with an interest in improving processes and workflows

Equal Employment Opportunity:

Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race color religion age marital status sex (including pregnancy childbirth or related medical condition) sexual orientation gender identity or gender expression national origin veteran or military status disability (physical or mental) genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws.

Credit Karma is also committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth creates a robust business and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. Weve worked hard to build an intensely collaborative and creative environment a diverse and inclusive employee culture and the opportunity for professional growth. As part of the Credit Karma team your voice will be heard your contributions will matter and your unique background and experiences will be celebrated.

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