Program Operation Specialist
Share
Job Location:
McLean, MD - USA
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Description
Program Operations Specialist
Xcelerate Solutions is seeking a Case Processing Specialist who is responsible for the secure intake processing documentation and delivery of customer case files. You will support a large national background investigations (BI) program that provides investigative products and services to departments and agencies of the federal government. Focused on our Nations security BIs are required to determine an individuals suitability for employment with the federal government eligibility for access to classified information assignment to or retention in positions with sensitive duties or other designated duties requiring such investigations. Come join our award-winning organization and work withsome ofthe most talented and brightest minds in the GovCon industry. This role requires strict adherence to daily deadlines data security standards and accuracy in handling sensitive personal and credit-related information.
Location:
Mclean VA
Security Clearance:
Active Top Secret
Responsibilities:
- Receive daily case receipts from customers via secure SFTP
- Ensure all received cases are entered and processed
- Upload and enter cases using XML schema uploads PDF files or manual entry as required
- Utilize CMT or similar case management systems for processing and tracking
- Conduct credit checks through the Verato platform
- Process same-day Credit-Only requests including credit bureau report delivery
- Maintain operational continuity by utilizing backup Verato accounts when necessary
- Create and maintain accurate intake case notes
- Scan upload and electronically store case documentation
- Manage physical records securely until digitized and approved for destruction
- Support compliant shredding processes (in-house or vendor-managed)
- Perform fingerprint scanning
- Upload and securely store fingerprint records
- Support daily case delivery requirements
- Create and maintain case delivery manifests including case number name type date and delivery status
- Generate separate manifests for completed and cancelled cases
- Create Credentials
Minimum Requirements :
- Must be TS eligible
- Experience in case processing background investigations or administrative operations preferred.
- Familiarity with secure systems SFTP and document management
- High attention to detail and ability to meet strict daily deadlines
- Ability to handle sensitive personal and credit-related data
About Xcelerate Solutions:
Founded in 2009 and headquartered in McLean VA Xcelerate Solutions () is one of Americas fastest-growing companies. Xcelerates cultureis definedby our diversified workforce of dynamic and versatile professionals supported with growth and development opportunities that contribute to individual and company growth. This strong commitment to our employees hasbeen recognizedby our inclusion on the Washington Business Journals 50 Best Places to Work list as well asbeing a Great Place to Work certified company with a 4.6 star and a 99% CEO approval Glassdoor rating. Come find out why Xcelerate Solutions is one of the DC Metro top employers!
Founded in 2009 and headquartered in McLean VA Xcelerate Solutions () is one of Americas fastest-growing companies. Xcelerates cultureis definedby our diversified workforce of dynamic and versatile professionals supported with growth and development opportunities that contribute to individual and company growth. This strong commitment to our employees hasbeen recognizedby our inclusion on the Washington Business Journals 50 Best Places to Work list as well asbeing a Great Place to Work certified company with a 4.6 star and a 99% CEO approval Glassdoor rating. Come find out why Xcelerate Solutions is one of the DC Metro top employers!
Xcelerate Solutions is an Equal Employment Opportunity/Affirmative Action Employer.We evaluate qualified applicants without regard to race color national origin religion age equal pay disability veteran status sex sexual orientation gender identity genetic information or expression of another protected characteristic. As part of this commitment to the full inclusion of all qualified individuals Xcelerate provides reasonable accommodations if needed because of an applicants or an employees disability.
Pay Transparency Notice: Xcelerate Solutions will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant.
Pay Transparency Notice: Xcelerate Solutions will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant.
Required Experience:
IC
Key Skills
- Computer Science
- Business Process
- SQL
- Active Directory
- VMware
- Data Entry
- Clearance
- OS
- Windows
- System Issues
- Linux
- Sharepoint
- Backup
- hardware
- Technical Support
About Company
Xcelerate Solutions We expanded our mission to keep the nation safe by merging with VMD Corp Results DeliveredCareer Opportunities Our Service Areas Enterprise Security Xcelerate strengthens the security of personnel, entities, and infrastructures.LEARN MORE Strategic Consulting Xcele ... View more
