German Motorcycle Customer Agent in Lisbon

Accelerate Your Career in Motorcycle Customer Agent!

Are you passionate about motorcycles and delivering exceptional customer service Join an international support team and assist riders and customers worldwide while gaining hands-on experience in the dynamic automotive industry.

Role Overview

As a Motorcycle Customer Agent you will be the primary point of contact for customers handling a wide range of inquiries related to products orders warranties services and ownership support. Youll assist customers across multiple channels including phone email chat and social media helping them find the right solutions and ensuring a smooth customer experience. With full onboarding and continuous training youll grow within a collaborative customer-focused environment.

Key Responsibilities

• Provide professional customer support via phone email chat and social media

• Assist customers with product information orders services and general inquiries

• Explain warranties maintenance plans and service options clearly and accurately

• Support customers with ownership-related questions and after-sales assistance

• Recommend suitable products accessories and service solutions based on customer needs

• Collaborate with internal teams to resolve complex or escalated cases

• Accurately document customer interactions and resolutions in internal systems

• Stay up to date with product updates brand offerings and industry trends

• Participate in ongoing training to develop skills and advance your career

Requirements

• Language Skills: Fluent in German (C2) and English (B2).
• Eligibility: EU citizenship or valid Portuguese residency card.
• Experience: 01 year in customer support or related roles.
• Skills: Strong communication problem-solving and interpersonal abilities.
• Mindset: Curious adaptable and eager to grow within an international environment.

Why Join Us

• Competitive Salary: Recognition for your skills and dedication.
• Language Bonus: Additional rewards for your Spanish proficiency.
• Performance Bonus: Incentives for meeting and exceeding targets.
• Health & Life Insurance: Comprehensive coverage for your well-being.
• Onsite Work Environment: A collaborative setting that encourages growth and teamwork.

Ready to embark on your next career journey
Apply now and let your career soar with the International Airline Support Project!