Greek Customer Support Representative – Lisbon
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Greek Speaker Customer Support Representative Lisbon
Location: Lisbon (On-Site)
Start Date: 30/Apr/26
Contract: 6 months (renewable)
Languages: Greek (C2) English (B2)
Shifts: 24/7 Monday to Sunday (rotative)
- 3 Rotational Shifts: 07:0016:00 / 14:0023:00 / 22:3007:30
Job Description:
Be a key part of a high-impact e-commerce project as a Greek Customer Support Representative in Lisbon! Youll assist users through inbound and outbound calls resolving issues for buyers sellers customers and content creators while making a real difference in their online experience. This role is perfect if you love problem-solving enjoy working in a dynamic international environment and want to grow your skills in customer service and e-commerce operations. Your work will directly impact user satisfaction and platform success.
Key Responsibilities:
- Provide professional and empathetic support through inbound and outbound calls
- Investigate and resolve reported issues efficiently and accurately
- Review cases within agreed turnaround times and maintain quality standards
- Escalate complex or urgent issues following company procedures
Skills & Qualifications:
- Strong moderation and verbal/written communication skills
- Empathetic rational decision-making under pressure
- Solid understanding of e-commerce platforms
- Ability to handle high call volumes during peak seasons
Compensation & Benefits:
- Monthly Salary: 920 (14 months)
- Complexity bonus: 45 (11 months)
- Welcome Bonus: 1500
- Meal Allowance: 7.23/day (net)
- Transport Allowance: 20/month
- Health Insurance from Day 1 (upon NIF & NISS registration) free after 6 months
How to Apply:
If this opportunity fits your profile apply here or send your CV to
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
