Vice President, Enterprise Sales

Austin, TX - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process. Our vision is the same a place where employees know they can thrive.

TTEC Digital is seeking a Vice President Enterprise Sales to lead our strategic sales organization. Anchored by our robust professional and managed services this remote U.S.-based role drives growth across our expanding portfolio of CX transformation CCaaS AI and CRM modernization solutions.

Working remotely and reporting to the Global Sales Leader for TTEC Digital the Vice President Enterprise Sales will oversee a team responsible for driving new client acquisition and existing client revenue growth across TTEC Digitals partner ecosystem which includes Microsoft AWS Google Cisco/Webex Genesys NICE Talkdesk Zoom Five9 Salesforce ServiceNow Zendesk Pega Systems and others.

This leader will collaborate closely with TTEC Digitals professional services delivery operations and partner teams to guide clients from early opportunity through solutioning contracting and longterm success. You will represent the full breadth of our consulting implementation integration and managed services capabilities ensuring that clients clearly understand how modern CX technology can transform their customer and employee experience outcomes.

What You Will Be Doing

Leading and developing a highperforming enterprise sales team focused on large strategic growth opportunities

Driving bookings revenue and margin expansion across TTEC Digitals CX CCaaS AI CRM and managed services portfolio

Establishing and fostering executivelevel relationships with clients and our key strategic partners

Ensuring excellence in pipeline creation forecasting sales discipline and account strategy to achieve and exceed quota objectives

Collaborating deeply with professional services delivery operational leaders and crossfunctional TTEC teams to ensure cohesive gotomarket motion and worldclass client outcomes

Maintaining a strong understanding of emerging trends across CX AI digital channels analytics workforce engagement and CCaaS transformations

Providing industry thought leadership and competitive insights to support solution innovation partner alignment and sales effectiveness

What You Bring to the Role

10 years of enterprise sales and sales leadership experience selling PaaS CX/CCaaS platforms and/or AI professional/managed services

Proven ability to develop influence and grow Csuite and senior executive relationships within large enterprise environments

Demonstrated success in winning and expanding multiyear multimilliondollar strategic transformation deals

Strong experience developing gotomarket strategies sales plans and growth frameworks for cloud and digital transformation portfolios

Expertise or familiarity with leading CX and CCaaS platforms (e.g. Microsoft AWS Google Cisco/Webex Genesys NICE Talkdesk Zoom Five9 Salesforce ServiceNow Zendesk Pega etc.)

Strong presentation negotiation and executive communication skills

Bachelors degree preferred

$225000 - $240000 a year

Please note: We are only accepting applications from candidates residing in Arizona Colorado Florida Georgia Illinois Indiana Massachusetts Michigan Minnesota Missouri New Jersey New York North Carolina Oklahoma Pennsylvania Tennessee Texas Virginia DC Wisconsin and Wyoming.

This position is eligible to participate in an annual incentive program. Actual compensation offers to a candidate may vary based upon geographic location work experience education and/or skill levels.

Benefits available to eligible employees include the following:

- Medical dental vision

- tax-advantaged health care accounts

- financial and income protection benefits

- paid time off (PTO) and wellness time off.

This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.

About Us

TTEC Digital and our 1800 employees pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company TTEC Engage is a 60000 employee service company with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need they can draw from these independently managed centers of excellence TTEC Digital and TTEC Engage.

We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.

TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.

Rarely do applicants meet all desired job qualifications so if you feel you would succeed in the role above please take a moment and share your qualifications.

#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Exec