Salesforce Technical Lead

Company:

Overview

As a leading global aerospace company Boeing develops manufactures and services commercial airplanes defense products and space systems for customers in more than 150 countries. As a top U.S. exporter the company leverages the talents of a global supplier base to advance economic opportunity sustainability and community impact. Boeings team is committed to innovating for the future leading with sustainability and cultivating a culture based on the companys core values of safety quality and integrity.

Technology for today and tomorrow

The Boeing India Engineering & Technology Center (BIETC) is a 5500 engineering workforce that contributes to global aerospace growth. Our engineers deliver cutting-edge R&D innovation and high-quality engineering work in global markets and leverage new-age technologies such as AI/ML IIoT Cloud Model-Based Engineering and Additive Manufacturing shaping the future of aerospace.

People-driven culture

At Boeing we believe creativity and innovation thrives when every employee is trusted empowered and has the flexibility to choose grow learn and explore. We offer variable arrangements depending upon business and customer needs and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration frequent team engagements and face-to-face meetings bring together different perspectives and thoughts enabling every voice to be heard and every perspective to be respected. No matter where or how our teammates work we are committed to positively shaping peoples careers and being thoughtful about employee wellbeing.

With us you can create and contribute to what matters most in your career community country and world. Join us in powering the progress of global aerospace.

The Boeing Companys Information Digital Technology & Security (IDT&S) organization is currently seeking a Salesforce Technical Lead to join the team in Bangalore KA India. As the selected candidate you will collaborate closely with BCA and BDS business stakeholders providing solution design guidance technical coaching and leading sprint execution. You will also contribute to the AI roadmap through intelligent automation supporting both CRM and non-CRM workstreams such as Sales & Marketing Data Warehouse (SMDW) data architecture and analytics integration.

Step into the role of CRM Technical Lead where you will drive technological solutions for our Boeing Commercial Airplanes (BCA) and Boeing Defense Space & Security (BDS) business units! In this exciting position you will design and implement innovative solutions that enhance and integrate our customer information systems empowering sales and marketing functions across the enterprise while ensuring data accuracy accessibility and security.

You will be accountable for the technical delivery of solutions related to customer information data management and customer relationship management applications including data warehousing Extract-Transform-Load (ETL) processes and database management as well as Salesforce CRM. Your work will align with business objectives enterprise architecture and future-ready platforms.

Position Responsibilities:

• Provide technical direction advice and mentorship to team members especially junior developers/resources
• Make high-level architectural and design decisions for solutions that deliver business value in coordination with Enterprise and Solution Architects
• Lead the architecture development and integration of customer information management solutions across BCA and BDS programs
• Partner closely with BCA and BDS business teams to translate user stories and product requirements into scalable technical architectures and sprint-ready tasks
• Guide cross-functional teams including internal developers and external vendors through the full technical delivery lifecycle: sprint planning backlog refinement solution reviews and deployment
• Lead and support customer information management initiatives such as the future-state architecture for sales and marketing data warehousing and integration ensuring scalable data architecture and analytics-readiness in coordination with Data Architect roles and platform teams
• Conduct code reviews enforce best practices and mentor technical team members to uphold high development standards
• Ensure adherence to DevSecOps practices through the use of tools such as Copado for CI/CD and release automation
• Collaborate with Enterprise Architecture Security and Infrastructure teams to deliver secure scalable and compliant solutions
• Troubleshoot complex cross-system issues and drive continuous improvement in development velocity quality and stakeholder satisfaction
• Collaborate with business stakeholders and product teams to understand and address both CRM and adjacent data system needs
• Contribute to innovation solutioning and performance improvement across technical initiatives
• Support for Azure DevOps (ADO) for backlog management sprint execution and DevSecOps integration

Employer will not sponsor applicants for employment visa status.

Basic Qualifications (Required Skills/Experience):

• A Bachelors degree or higher is required as a BASIC QUALIFICATION
• 11 years of experience in information technology
• 10 years of experience Salesforce CRM development architecture and solution delivery across Sales Service and Experience Clouds
• 10 years of experience in Salesforce integration patterns (REST/SOAP APIs Platform Events Named Credentials) and integrating with external systems at scale
• 8 years of experience Salesforce Data Modeling large data volume management and SMDW-aligned schema integration (e.g. Snowflake Redshift)
• 8 years of experience with Salesforce DX Git-based source control and CI/CD pipelines (Gearset Copado Jenkins)
• 5 years of experience Salesforce Einstein (Prediction Builder Bots Discovery) and ability to integrate third-party AI/ML models into Salesforce workflows
• 8 years of experience in Apex Lightning Web Components (LWC) SOQL/SOSL and Salesforce Flows with strong debugging and performance tuning
• 6 years of experience working with multi-cloud environments partner communities and managing metadata in regulated environments

Preferred Qualifications (Desired Skills/Experience):

• Salesforce certifications such as Application Architect System Architect Integration Architect or equivalent (e.g. Sharing & Visibility Designer Data Architecture Designer)
• Experience delivering Salesforce solutions in large matrixed enterprises such as aerospace manufacturing or defense domains with regulated environments
• Experience in Agile delivery frameworks using tools like Jira and Confluence
• Experience with DevSecOps practices and tools such as Copado
• Experience mentoring developers leading vendor delivery teams and influencing stakeholders across technical and business functions
• Experience working in multi-org Salesforce environments with exposure to global rollouts change management and data governance policies

Typical Education & Experience:

• Bachelors Degree and typically 12-16 years related work experience or a Masters Degree with typically 11- 15 years.

Relocation:

This position does offer relocation within INDIA.

Language Requirements:

Education:

Relocation:

Security Clearance:

Visa Sponsorship:

Contingent Upon Award Program

Shift: