Client Support Specialist

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profile Job Location:

Chicago, IL - USA

profile Monthly Salary: Not Disclosed
Posted on: 12 hours ago
Vacancies: 1 Vacancy

Job Summary

Job Responsibilities:

  • Provide exceptional customer support to clients of Ironside Restoration
  • Assist clients with inquiries concerns and issues in a timely and professional manner
  • Maintain accurate records of client interactions and transactions
  • Collaborate with internal teams to address client needs and resolve any escalated issues
  • Conduct follow-up communication to ensure client satisfaction and retention
  • Stay updated on company products services and policies to provide accurate information to clients

Essential Qualifications:

  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • Ability to work effectively in a fast-paced environment
  • Proficiency in MS Office and CRM software
  • Minimum of a high school diploma or equivalent

Desired Experience:

Minimum of 2 years of experience in customer service or client support role

Salary & Benefits:

Salary: To be discussed based on experience and qualifications

Benefits: Health insurance retirement plan paid time off


Job Responsibilities: Provide exceptional customer support to clients of Ironside Restoration Assist clients with inquiries concerns and issues in a timely and professional manner Maintain accurate records of client interactions and transactions Collaborate wi...
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