Technical Support

Marshall County, WV - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

3 Open Roles!
HIGHLIGHTS

Degree Requirements: Bachelors degree from an accredited university or college strongly preferred
Location:Combination of mostly remote and some in office (downtown Dallas)
Position Type: Contract. Potential for long term and/or conversion to full time depending on needs and your performance
Hourly Rate: $25ph
Start Date: March 30 2026
Shifts: Rotating (you must be open to rotating shifts)
Residency Status:US Citizens and US Permanent Residents only as sponsorship is not being offered at this time.

Technical Support / Help Desk / Software Support / Helpdesk
Firm up your career in technical support with a great new job with one of the top employers in Dallas! This team enjoys extremely low turnover and a great work environment!

Key Points

We are looking for a Technical Support / Help Desk / Software Support / Helpdesk professional
Support provided is roughly 90% by email 10% by phone
This is a team of top tier help desk software support technical support chat support professionals. This is where professionals go to work with other professionals

Why Join Our Team

Great company culture with energetic collaborative team
Professional environment where everyone lifts everyone else up
Work with highly-skilled team members in a modern and fun environment
Business casual workplace dress
Supportive management with high standards
Excellent healthcare dental and vision benefits available

Your Daily Activities Will Include

Providing support (about 90% by email 10% by phone) to users of custom software

You Must Have

A professional appearance and demeanor with excellent written and spoken English

What Your Background Should Look Like

A Bachelors degree from an accredited university or college strongly preferred
1 years of deep technical software support for Microsoft applications including Sharepoint OR Apple Software
An obvious passion for software
Enjoys writing

You Will Be a Perfect Fit If You Have

Are open to rotating shifts or the night shift
Flexible with scheduling and working OT if needed

3 Open Roles!HIGHLIGHTSDegree Requirements: Bachelors degree from an accredited university or college strongly preferred Location:Combination of mostly remote and some in office (downtown Dallas) Position Type: Contract. Potential for long term and/or conversion to full time depending on needs and y...