Sales Executive Navi Mumbai

Raigad - India

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Primary Responsibilities

Sales Support

Maintain complete knowledge of the following (to include but not limited to):
- All hotel features / services hours of operation
- Hotel function space entertainment options menus and floral decoration options
- Hotel safety guidelines and evacuation plan
- Scheduled daily group activities
Answer incoming phone calls in a pleasant manner using Hotels telephone etiquette guidelines. Handle telephone enquiries according to departmental procedure
Coordinate all group arrangements
Work with group contacts to facilitate program planning and requirements
Communicate group needs and specifications to all relevant departments
Follow up with Post-Conference reports and review group billings
Input all group bookings and update booking activities in the system on a weekly basis
Prepare reports maintain proper records and filing system in accordance to hotels sales administration process
Maintain gifts inventory and coordinate the sending of gifts to clients
Arrange site inspections for potential clients
Promote positive relations with clients and attend to all requests expediently and courteously
Acknowledge and handle clients complaints and comments tactfully and efficiently. Report incidents or other irregularities to management
Up-sell and promote hotels facilities and services at every available opportunity in order to maximize sales revenue

Other Responsibilities

Be fully conversant with hotel fire & life safety/emergency procedures
Attend all briefings meetings and trainings as assigned by management
Maintain a high standard of personal appearance and hygiene at all times
Be aware of the hotel fire & life safety/emergency procedures
Perform other reasonable duties assigned by the assigned by the Management

Main Complexity/Critical issues in the Job

Defines precise clients requirements and ensures that the services offered corresponds effectively to their requests
Provides after-sales service and in particular to ensure all guests complaints are efficiently addressed

Remote Work :

Employment Type :

Full-time

Primary ResponsibilitiesSales SupportMaintain complete knowledge of the following (to include but not limited to):All hotel features / services hours of operationHotel function space entertainment options menus and floral decoration optionsHotel safety guidelines and evacuation planScheduled daily g...

Primary Responsibilities

Sales Support

Maintain complete knowledge of the following (to include but not limited to):
- All hotel features / services hours of operation
- Hotel function space entertainment options menus and floral decoration options
- Hotel safety guidelines and evacuation plan
- Scheduled daily group activities
Answer incoming phone calls in a pleasant manner using Hotels telephone etiquette guidelines. Handle telephone enquiries according to departmental procedure
Coordinate all group arrangements
Work with group contacts to facilitate program planning and requirements
Communicate group needs and specifications to all relevant departments
Follow up with Post-Conference reports and review group billings
Input all group bookings and update booking activities in the system on a weekly basis
Prepare reports maintain proper records and filing system in accordance to hotels sales administration process
Maintain gifts inventory and coordinate the sending of gifts to clients
Arrange site inspections for potential clients
Promote positive relations with clients and attend to all requests expediently and courteously
Acknowledge and handle clients complaints and comments tactfully and efficiently. Report incidents or other irregularities to management
Up-sell and promote hotels facilities and services at every available opportunity in order to maximize sales revenue

Other Responsibilities

Be fully conversant with hotel fire & life safety/emergency procedures
Attend all briefings meetings and trainings as assigned by management
Maintain a high standard of personal appearance and hygiene at all times
Be aware of the hotel fire & life safety/emergency procedures
Perform other reasonable duties assigned by the assigned by the Management

Main Complexity/Critical issues in the Job

Defines precise clients requirements and ensures that the services offered corresponds effectively to their requests
Provides after-sales service and in particular to ensure all guests complaints are efficiently addressed

Remote Work :

Employment Type :

Full-time

Key Skills

Business Development
Customer Service
Revenue Growth
Cloud
Account Management
CRM
New Customers
ROI
Sales Activities
Territory
Business Relationships
Sales Floor
Sales Goals
Sales Process
New Clients

Apply Now

About Company

AccorHotel

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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