Senior Employee and Labor Relations Partner

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Under the direction of the Director of Employee Relations and Professionalism this role independently advises executive clinical research and operational leaders and HR colleagues regarding routine and complex faculty and trainee employee and labor relations issues including workplace complaints performance concerns and accommodation requests. Advises on the interpretation of personnel policies labor contracts medical staff by-laws and state/federal employment laws. Conducts investigations (harassment retaliation discrimination etc.) writes reports presents findings makes recommendations regarding remedial actions identifies workplace trends and delivers training. Manages workplace concern resolution provides guidance coaching and support and responds to concerns in accordance with policies and guidelines. Supports the grievance process develops positive relationships with union representatives assists with collective bargaining negotiations as needed. Partners with various offices for enforcement of professional conduct and collaborates on training needs.

Position Overview

Workplace Investigations

- Conducts sensitive confidential objective and thorough investigations regarding topics including but not limited to discrimination basis of protected class harassment retaliation violence in the workplace substance abuse abusive conduct asset or drug diversion and compliance and privacy breaches. Reviews cases with Director of Employee Relations and Professionalism as appropriate to determine investigation approach.

- Prepares reports of investigatory findings presents findings to leaders and makes recommendations regarding remedial actions.

- Consults with leaders on conflict resolution and involve resources such as OMCOSS EAP and/or DEI as appropriate.

- Assesses and addresses concerns related to authorship research integrity intellectual property disputes as appropriate.

- Works with HR business partner team on strategic prevention plans following resolution of concerns as appropriate.



Religious Disability and Pregnancy Accommodations

- Manages religious disability and pregnancy accommodation requests for medical staff and research faculty personnel including facilitation of the interactive dialog process.



Performance Management and Leadership Consultation

- Provides counsel to leaders physicians advanced practice providers researchers and trainees including POIs on:

- Policies terms and conditions of employment

- Whether a policy has been violated

- Performance management concerns


Performance improvement plans and efforts

- Aids in appropriate corrective measures and interventions including assistance with drafting feedback and facilitating related conversations with physicians advanced practice providers research and trainee personnel.

- Supports the exit process for voluntary and involuntary employment terminations including the job elimination process. May participate in termination meetings with affected physicians advanced practice providers research and trainee personnel.

- Utilizes MGB Employee and Labor Strategy Center of Excellence expertise and other internal resources as needed for complex cases.



Collaboration with Key Stakeholders

- Partners with the MGB Employee Relations and Labor Strategy Center of Excellence the Office of General Counsel Patient Safety and Risk Patient Family Relations Privacy and Compliance etc. as needed on complex employee and labor relations cases.

- Supports MGB Employee Relations and Labor Strategy Center of Excellence and the Office of General Counsel with the preparation of a response to complaints filed with the MCAD EEOC or other government agencies. Attends and/or testifies at hearings and arbitrations as appropriate.

- Supports the Office of General Counsel with the preparation of reports to the Board of Registration in Medicine and/or NIH as needed.



Labor Relations:

- Supports the grievance and arbitration process and maintains positive employee relations and labor-management relations.

- Prepares interprets processes and educates around changes to collective bargaining agreements and contract negotiations.

- Provides guidance regarding contract and non-contract issues including but not limited to discipline grievance and arbitration resolution employment terms and conditions problem-solving and contract administration.

- Partners with MGB Employee Relations and Labor Strategy Center of Excellence the Office of General Counsel and leaders to support response to any labor organizing activities related to physicians advanced practice providers researchers and research fellows.



Data & Analytics:

- Using data including all workforce dashboards identifies gaps themes trends and root causes impacting effective performance or delivery of services.

- Using data and analytics provides guidance and direction to leaders to support a positive physician advanced practice providers research and trainee personnel work and/or learning experience and environment.

- Under the guidance of Employee and Labor Relations leadership facilitates and/or conducts climate surveys to assess the general environmental tone within a department or between departments to determine areas of faculty and/or trainee concern. Partners with Strategic HRBP and appropriate leadership to develop action plans to address identified issues.



Improvement Design:

- Develops action plans and works with Strategic HRBP and People & Organizational Development (P&OD) to address workplace and/or employee engagement concerns.

- Educates physician advanced practice providers research and trainee personnel and leaders at all levels about effective management practices and leadership styles.



Subject Matter Expertise/Other:

- Maintains current body of knowledge of employment and labor laws.

- Maintains awareness of upcoming changes to employment law and ensures policy compliance.

- Collaborates with Strategic HRBP to provide updates on all cases within their portfolios and maintain regular communication.



Performs all responsibilities of Employee and Labor Relations Partner plus:

- Provides mentoring and training to Employee and Labor Relations Partners.

- Assumes lead on various projects.

- Acts as subject matter expert.

- Possesses high level of experience in Employee and Labor Relations field.

- Investigates harassment and discrimination cases

- Assists with SOP development and maintenance



Performs other duties as assigned from time to time.

Education Requirements
Juris Doctor required; Bachelors Degree required

Experience
Employee Relations/HR Business Partner Experience 5-7 years required

Knowledge Skills and Abilities

• Business acumen and ability to support department/division action plans.

• Critical evaluation and data analytic skills.

• Leadership and navigation of department initiatives.

• Consultation and guidance to leaders.

• Strong written and verbal communication skills.

• Relationship management and change management abilities.

• Strong customer-service orientation.

• Current knowledge of state and federal employment and labor laws.

• Ability to work independently with minimal supervision and understand when to escalate issues.

• Ability to manage multiple commitments and priorities.

• Ability to maintain composure under pressure.

Hybrid

399 Revolution Drive

40

Regular

Day (United States of America)

Pay Range

$97510.40 - $141804.00/Annual

Grade

8

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework