The Rank Group
About The Rank Group
Who are Rank Group? We're better known for our brands, Mecca Bingo and Grosvenor Casinos. With around 140 retail locations, we're one of the biggest gaming companies across the UK. Our ambition is to become a £1 billion revenue international gaming company by 2023. Our focuses are to create a compelling multi-channel offering to our customer, build digital capability and scale, continuously evolve our venues, improve our customer experience and be committed to safe and fair gaming. Where are we based? Maidenhead We're in the heart of the town centre, just sat off the M4 and within walking distance of the train stations, shops and restaurants. Our Maidenhead office is better known as being our Support Hub and is home to many of our different teams including; IT, Finance, Digital, HR & Marketing. Sheffield Our Customer Solutions Hub is located on the picturesque part of town, known as Victoria Quays. Since opening in 2016, investment in the latest technology has helped this state-of-the-art customer contact centre really take shape to become the multi-award-winning centre of excellence it is today. Expansion has naturally occurred, and the hub is now home to teams within customer service, fraud & payments, VIP, customer experience and enhanced due diligence. Gibraltar Digital delivery is what our Gibraltar office is all about. Its where the Digi Ops, Product & Marketing Brand teams make it all happen as a cohesive unit; collaborating very closely with Customer Operations in the UK. The beautiful offices, set right on top of the Marina, are stunning setting for some of our best digital talent to create and execute ideas to keep our digital offering competitive in a tough market. Why would you not want to work here?! Our Values Rank is made up of enthusiastic and committed individuals, who have a desire to deliver the best experience for our customers. Service: We start with the customer. We do everything in our power to deliver special service every time Teamwork: We pull together across brands, channels and locations to perform at our very best Ambition: We challenge the way we do things and explore new ways to excite and entertain our customers and outshine the competition Responsibility: We understand our responsibility to all in our communities. We act with the highest integrity and honesty in everything we do Solutions: We act positively to get to the heart of problems quickly and find ways to solve them
429 Job openings in The Rank Group
Were on the lookout for a Project Manager to join our Central Operations team at Grosvenor Casinos. In this pivotal role youll be part of a passionate team committed to delivering exceptional customer service and driving impactful change across our venues. Your work will directly More...
The Portugal Compliance Manager reporting directly into the Legal/Compliance Manager has prime responsibility to ensure the regulatory compliance of the Portuguese digital business operated by Rank International/YoBrands. Ensures that the companys Portuguese dig More...
Were on the lookout for a Project Manager to join our Central Operations team at Grosvenor Casinos. In this pivotal role youll be part of a passionate team committed to delivering exceptional customer service and driving impactful change across our venues. Your work will directly More...
The Portugal Compliance Manager reporting directly into the Legal/Compliance Manager has prime responsibility to ensure the regulatory compliance of the Portuguese digital business operated by Rank International/YoBrands. Ensures that the companys Portuguese dig More...
Competitive Salary - 12.21 / hourReal contracts from 8 to 35 hours no zero-hour contracts!Paid breaksIndustry-leading Employee Rewards platform offering discounts on travel shopping and dining and much more50% discount on food and soft drinks for you and up to three friends More...
As a Food & Beverage host youll be at the forefront of it all making our customers feel welcome creating an atmosphere that leaves them wanting more. Youll gain the knowledge and skills to present our menus confidently & effectively providing a first-class customer service to More...
Are you a natural at the tables with a flair for delivering exceptional guest experiencesWere looking for an experienced dealer to bring energy precision and professionalism to our casino this role youll run live table games with confidence and charisma ensuring fair play and engagin More...
As a Food & Beverage host youll be at the forefront of it all making our customers feel welcome creating an atmosphere that leaves them wanting more. Youll gain the knowledge and skills to present our menus confidently & effectively providing a first-class customer service to More...
We are looking for a high-caliber senior Java developer who will contribute to the design and development of new solutions as well as continuously improve the teams principles and best practices and fully engage in the software development process.In this role you will work with a tea More...
Grosvenor Casino Aberdeen As an F&B Host you will be the face of our business greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experien More...
As a Gaming Supervisor youll dive headfirst into the hustle and bustle of the gaming world. Your main goal being to excite and entertain all of our customers! Youll play a pivotal role in the success of any gaming operation your primary responsibility will be to lead suppor More...
Provide IT Users with technical support and advice regarding the proper use and functionality of Application Manage all production / non-production Application Environments.Plan and coordinate with different teams to deploy software applications on Windows.Ensure business c More...
Competitive Salary - 12.21 / hourReal contracts from 8 to 35 hours no zero-hour contracts!Paid breaksIndustry-leading Employee Rewards platform offering discounts on travel shopping and dining and much more50% discount on food and soft drinks for you and up to three friends More...
As a Receptionist your role is pivotal in setting the tone for our guests experience from the moment they step through our doors. Your welcoming smile enthusiastic greeting and genuine care are the first impression our customers have of our business making you an essential part of our More...
Grosvenor Casino LiverpoolLeading your team of dealers in a way to create a successful card room is a big ask! Using your skills and experience to entertain guests keep your team engaged and remain commercially focused youll be challenged daily.Youll need to know the rules and provide More...
Were looking for a Poker Dealer who can bring energy enthusiasm and a passion for great service to our poker this role youll learn to run live games with confidence and professionalism helping to create an exciting and fair environment for players of all levels.Youll be at the heart More...
As a Waiter/Waitress at Grosvenor Casino youll be at the forefront of it all ensuring our customers feel welcome and creating an atmosphere that leaves them wanting more.Youll have the knowledge and skills to present our menu offerings confidently and effectively providing first-class More...
As a Food & Beverage host youll be at the forefront of it all making our customers feel welcome creating an atmosphere that leaves them wanting more. Youll gain the knowledge and skills to present our menus confidently & effectively providing a first-class customer service to More...
We are seeking a visionary Enterprise Architect to join our team in Maidenhead.As an Enterprise Architect you will play a crucial role in shaping our organisations technology landscape and driving digital transformation initiatives.This position offers an exciting opportunity to lead More...
Are you a natural leader with a passion for pokerWere looking for someone who thrives in a fast-paced high-energy environment to take charge of our poker operations.Were looking for a confident and experienced Poker Supervisor to bring energy leadership and precision to our card this More...
