Business Relationship Officer, Public Sector

1. Develop and manage relationships with key stakeholders in the public sector including MDAs regulators and government partners.
2. Identify and pursue opportunities for payment solution deployment across federal state and local government entities.
3. Coordinate the end-to-end implementation of payment and collection platforms in line with government and institutional requirements.
4. Provide subject-matter support during engagements tenders or proposal submissions for public sector opportunities.
5. Collaborate with internal stakeholders (product legal compliance technology and operations) to ensure client expectations are met.
6. Analyze performance metrics and generate periodic reports on transactions usage trends and revenue contributions.
7. Monitor market developments and regulatory changes affecting government payments and advise the business accordingly.
8. Represent the company at relevant public forums stakeholder meetings and industry events.

KEY PERFORMANCE INDICATORS

• As agreed from time to time based on business exigencies.

KEY COMPETENCY REQUIREMENTS

Knowledge/Experience:

• Strong understanding of public sector procurement processes and digital transformation initiatives.
• Experience with payment systems remittance platforms and government collections is an advantage.
• Excellent communication presentation and negotiation skills.
• Proactive self-driven and capable of managing multiple engagements with minimal supervision.
• Proficiency in Microsoft Office (Excel Word PowerPoint).

Preferred Attributes:

• Prior experience in a fintech commercial bank or technology company servicing government clients.
• Demonstrated success in managing long-term institutional relationships.
• Familiarity with financial regulations and public sector digitalization frameworks in Nigeria.

Skill/Competencies:

1. Excellent written/oral communication skills.
2. Strong analytical skills.
3. Organizational skills.
4. Strong interpersonal skills.
5. Confident negotiator and ability to close the right type of business deals at the highest level.

JOB REQUIREMENTS

Education:

Bachelors degree in Public Administration Finance Business Political Science or a related field.

Experience:

Minimum 5 7 years of progressive experience in client relationship management public sector engagement or digital payment solution roles. Post NYSC experience.