Hiring Jr. Tech Support Executive For a leading Industrial solution Provider company-Ahmedabad

Ahmedabad - India

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

Key Responsibilities

Commitment focus and follow-through to see problems through to resolution.
Willingness to comply with standard procedures for proper handoff of unresolvable issues to the appropriate internal teams in order to maximize client satisfaction.
Excellent communication skills to provide prompt and accurate feedback to clients and Project team both oral and in writing.
Commitment to documenting knowledge in the form of technical notes and articles.
To ensure proper recording of all client interactions and closure of all presented issue logs.
Troubleshooting Hardware with clients over video calls email and messaging platforms.
Onboarding Clients for Product setup and demonstration.
Availability to work on flexible working hours once/twice a month.

Eligibility:

BE / / (Electronics/Electrical Computer Science or any other engineering)
Excellent verbal & written communication skills.
Ability to work hands-on and multi-task in an energetic environment
Motivated self-starter and is comfortable working and learning independently

For more details please share your resume onor call on

Required Experience:

Junior IC

Job Description:Key ResponsibilitiesCommitment focus and follow-through to see problems through to resolution.Willingness to comply with standard procedures for proper handoff of unresolvable issues to the appropriate internal teams in order to maximize client satisfaction.Excellent communication sk...