Coordinator, Cash For Relocation

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Answer all Inbound calls coming to the CFR toll free number.
Offer Cash for Relocation and Cash for Redemption; explain the terms and conditions clearly to occupant
Dial Outbound in attempt to offer Cash for Relocation to occupants
Prepare Cash for Relocation documents and send it to the occupant to agree to the program.
Documentation to be done via email and Outbound call
Facilitate Check Processing and coordinate with Preservation vendors to CFR check Delivery and property securing
Facilitate closure of eviction actions through periodic follow up with the attorneys by phone and email on every file
Ensuring every task is reviewed and completed with SLA.
Act as a liaison with different departments and the business units to ensure smooth closure of files
Provide necessary updates to the Client (whenever required) without any delay
Ability to discern matters that require Supervisors attention
Be a team player and act in accordance with the organizations code of conduct always.

Qualifications :

Minimum 2 years of International BPO (Preferably US)
Should be a Graduate in any discipline.
Flexible to work in night shifts.

Skillset Requirement:

Strong written and verbal communication skills
Proficient in Excel
Proactive attitude detail oriented and a team player

Additional Information :

WORKING AT ALTISOURCE ADVANTAGES

Prosperity

Competitive salary based on your experience and skills

Good Health

Comprehensive insurance plans; - Medical insurance for employees and family Personal Accident Benefit and Life Insurance for employees

Wellness Programs Doctor support Psychologist Counselor Onsite health checkup camps etc.

Happiness

10 paid holidays plus 26 paid days off per year

Lots of employee engagement activities

OUR CORE VALUES

For our employees customers and shareholders we commit to

Act with Integrity exhibit unwavering integrity compliance and ethical conduct at all times

Energize People enable exceptional people to energize their teams and drive results

Empower Innovation reward the relentless creation of innovative and compliant solutions to achieve our mission and generate value for our customers

Exceed Customer Expectations execute world-class solutions to deliver value and delight our customers

Win as a Team embrace the passion energy and power of our global teams to win as One-Altisource

Enrich Communities create positive impacts for the communities where we live and serve

Remote Work :

Yes

Employment Type :

Full-time

Answer all Inbound calls coming to the CFR toll free number.Offer Cash for Relocation and Cash for Redemption; explain the terms and conditions clearly to occupantDial Outbound in attempt to offer Cash for Relocation to occupantsPrepare Cash for Relocation documents and send it to the occupant to ag...

Answer all Inbound calls coming to the CFR toll free number.
Offer Cash for Relocation and Cash for Redemption; explain the terms and conditions clearly to occupant
Dial Outbound in attempt to offer Cash for Relocation to occupants
Prepare Cash for Relocation documents and send it to the occupant to agree to the program.
Documentation to be done via email and Outbound call
Facilitate Check Processing and coordinate with Preservation vendors to CFR check Delivery and property securing
Facilitate closure of eviction actions through periodic follow up with the attorneys by phone and email on every file
Ensuring every task is reviewed and completed with SLA.
Act as a liaison with different departments and the business units to ensure smooth closure of files
Provide necessary updates to the Client (whenever required) without any delay
Ability to discern matters that require Supervisors attention
Be a team player and act in accordance with the organizations code of conduct always.