IT Helpdesk | Client Support

IT Support Technician Desktop Support Specialist

Pay Rate:$25-$29 per hour
Location: Onsite
Schedule: Full-Time Monday-Friday
* 3 days 8:00 AM-5:00 PM
* 2 days 10:00 AM-7:00 PM
Assignment Type: Contract-to-Hire

Position Overview

A large enterprise environment is seeking a reliable and customer-focused IT Support Technician to provide frontline technical support for internal users and external clients. This role is ideal for early-career IT professionals who enjoy hands-on troubleshooting working in a team-based environment and building technical depth across desktop software and peripheral support.

Key Responsibilities

• Identify manage escalate and resolve technical issues in a timely and professional manner
• Provide Tier 1 and basic Tier 2 technical support for end users
• Troubleshoot desktop and laptop software issues including operating systems and standard business applications
• Install configure and support software print drives utilities and related workstation tools
• Diagnose and resolve hardware printer and peripheral issues
• Monitor installed systems proactively identify problems and implement corrective actions
• Document issues resolutions and escalation steps in accordance with support procedures
• Deliver a high level of customer service while supporting users in a fast-paced environment

Required Qualifications

• 1-3 years of related IT support or technical experience or an equivalent combination of education and experience
• 1-3 years of customer service experience in a professional or technical setting
• Strong verbal and written communication skills
• Ability to work collaboratively in a team environment
• Flexibility to support staggered shifts within standard business hours

Preferred Qualifications

• Prior experience troubleshooting desktops laptops and printers
• Strong working knowledge of Microsoft Office applications
• Exposure to enterprise IT environments or service desk operations

Additional Role Details

• Skills-Based Hiring: No
• Bachelors Degree Required: No
• Minimum Years of Experience Required: No
• Labor Type: Technical
• Hours per Day: 8
• Maximum Submissions per Supplier: 3

Why This Opportunity

• Competitive hourly pay with contract-to-hire potential
• Hands-on technical experience in an enterprise environment
• Opportunity to build long-term career growth in IT support and infrastructure
• Consistent full-time hours with structured scheduling

Qualified candidates are encouraged to apply promptly due to submission limits and response deadlines.

Throughout the past 35 years MMC one of the most trusted names in workforce management services has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate to the right client for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving Texas. With 2000 employees working in 40 states MMC is able to support all United States locations and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at

Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment including:

• Medical dental and vision coverage
• Life and disability insurance
• Additional voluntary benefits

Join MMC and enjoy the support of a team that values your well-being both on and off the job!

MMC strives to ensure all job posting confirm details of the position the rate of pay and acknowledge medical benefits are offered.

Get started on your career journey today! Apply to become a part of the MMC Team!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.