The Director of Sales is responsible for the strategic leadership and management of all Sales and Marketing functions for the Hilton South Bend at Notre Dame a 293-room full-service hotel featuring a stunning glass atrium and significant meeting and event space. This role directs all sales marketing revenue strategy and public relations efforts to maximize hotel profitability market share and brand presence in alignment with Hilton brand standards and ownership objectives.
College degree required or equivalent hospitality experience
Minimum 35 years of experience as a Director of Sales and/or Marketing
Experience in a large group convention or university-driven market strongly preferred
Prior Hilton or branded full-service hotel experience preferred
Ability to work long and flexible hours based on business needs
Light physical work including lifting up to 20 pounds occasionally and up to 10 pounds frequently
The ideal candidate will demonstrate:
Proven leadership and strategic planning skills including short- and long-term sales strategy five-year planning forecasting budgeting P&L analysis and contract negotiation
Strong understanding of all major market segments including group meetings corporate SMERF incentive tour & travel and FIT
Exceptional administrative and organizational skills to develop implement and evaluate sales action plans and allocate resources effectively
Strong verbal and written communication skills including public speaking and professional presentations
Strong interpersonal and leadership abilities to recruit develop motivate and retain a high-performing sales team
Strategic mindset focused on both immediate revenue performance and long-term asset value
Proficiency in Delphi Microsoft Word Excel and PowerPoint
Ability to enforce Hilton standards policies and procedures consistently
Ability to prioritize delegate and manage multiple initiatives simultaneously
Ability to work independently with minimal supervision
Ability to maintain confidentiality of hotel and employee information
Prior operational exposure in Front Office and/or Food & Beverage preferred
Develop and execute the Annual Revenue Plan in collaboration with the General Manager and Executive Committee
Prepare and manage Sales & Marketing budgets forecasts and monthly revenue reports
Implement and monitor sales action plans to ensure revenue and market share goals are achieved
Analyze market trends and demand drivers related to Notre Dame University regional events corporate demand and social markets
Actively solicit new and repeat business through direct sales calls site visits client entertainment telephone and written communication
Maintain strong relationships with corporate accounts meeting planners university partners incentive buyers travel agencies and destination organizations
Create and implement targeted sales strategies to:
Increase Average Daily Rate (ADR)
Improve occupancy during shoulder and need periods
Maximize group and convention revenue
Increase catering and banquet sales within the hotels atrium and event spaces
Position the hotel as a premier venue for conferences social events and university-related functions
Represent the Hilton South Bend at Notre Dame as an active leader within the local and regional community
Collaborate with Hilton Worldwide Regional Sales and National Accounts teams
Plan and execute sales missions to key feeder markets
Attend and represent the hotel at major industry trade shows and conventions
Lead coach and hold Sales Managers accountable to individual and team revenue goals
Identify departmental training needs and ensure training is delivered in accordance with Hilton Worldwide Training Standards
Conduct interviewing onboarding performance evaluations coaching counseling and disciplinary actions as necessary
Meet with key clients and event organizers to ensure guest satisfaction and repeat business
Maintain accurate sales records databases and mailing lists
Organize and attend hotel-hosted sales marketing and public relations events
Lead weekly Revenue Strategy / Yield Meetings to review demand pricing and inventory strategy
Communicate market trends booking pace and revenue challenges to the Executive Committee with recommended solutions
Prepare professional written reports and visual presentations for ownership and executive leadership
Build strong relationships with internal departments to ensure seamless execution of group and event business
Perform other duties as assigned by hotel management
Hilton South Bend at Notre Dame is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin veteran status or disability. DoubleTree by Hilton is a participant of E-verify.
Required Experience:
Director
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