Concierge Registered Nurse RN

Oldsmar, FL - USA

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

Are you looking to make a difference in patients lives with a company that values your expertise Join us in our mission of delivering compassionate healthcare where it matters most at home.

Pinnacle Home Care Floridas largest Medicare-certified home health provider has been delivering high-quality patient-centered care for over two decades and were looking for a Clinician Concierge to join our award-winning team.

*Hours: Mon - Fri 12:00 PM - 8:30 PM Eastern

Key Responsibilities:

Answer incoming and/or make outgoing calls to/from stakeholders referral sources and new patients to provide exceptional patient care and customer service in a fast-paced high-volume call center environment.
Demonstrate the ability to prioritize and multitask operate multiple web-based systems simultaneously access and comprehend information to determine next steps and perform data entry with high accuracy.
Be able to easily accept and adapt to changes in procedures programs and/or role functions based on the needs of the company.
Compliance with HIPAA in all interactions.
Create update and access confidential client data in the companys Electronic Medical Records with a high level of confidentiality and accuracy.
Communicate effectively with both internal and external customers.
Maintain internal department spreadsheet logs and/or reports. Utilizes appropriate supervisors and leaders to discuss enhance and resolve issues.

Qualifications:

Registered Nurse or Licensed Practical Nurse with IV Certification.
Health Care experience preferably Home Health Care experience (minimum 1 year).
Medical triage experience.
Strong organizational and time management skills with the ability to effectively prioritize and complete tasks with attention to detail while managing multiple responsibilities.
Strong written and verbal communication skills with the ability to address concerns in a courteous and timely manner.
Commitment to providing compassionate and patient-centered care.
Strong knowledge of relevant computer systems and proficient computer literacy skills.
Ability to maintain confidentiality and adhere to HIPAA regulations.

Why Choose Pinnacle

Growth & Stability: Over two decades as Floridas largest home health agency.
Ongoing Professional Development: Free Continuing Education Units (CEUs) to support licensure and career advancement.
Competitive Benefits & Perks: Including an employee referral program where you can earn rewards.
Recognized Excellence: Ranked as a USA Today Top Workplace.
Supportive & Fun Culture: Join a collaborative forward-thinking team that values both professional excellence and personal fulfillment.

Pinnacle promotes an inclusive environment and is an equal opportunity employer. We prohibit discrimination or harassment based on race religion age gender national origin disability veteran status or other legally protected characteristics.

Be part of a company that empowers clinicians to make a difference in the lives of over 10000 patients across Florida every day. Apply now!

#Pinnaclecorporate

Required Experience:

Are you looking to make a difference in patients lives with a company that values your expertise Join us in our mission of delivering compassionate healthcare where it matters most at home.Pinnacle Home Care Floridas largest Medicare-certified home health provider has been delivering high-quality p...