About Workato

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration Workato helps businesses globally streamline operations by connecting data processes applications and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time driving efficiency and agility.

Trusted by a community of 400000 global customers Workato empowers organizations of every size to unlock new value and lead in todays fast-changing world. Learn how Workato helps businesses of all sizes achieve more at .

Why join us

Ultimately Workato believes in fostering a flexible trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.

But we also believe in balancing productivity with self-care. Thats why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

If this sounds right up your alley please submit an application. We look forward to getting to know you!

Also feel free to check out why:

• Business Insider named us an enterprise startup to bet your career on

• Forbes Cloud 100 recognized us as one of the top 100 private cloud companies in the world

• Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area and 96th in North America

• Quartz ranked us the #1 best company for remote workers

Responsibilities

We areseeking an exceptionalSeniorTechnical Consultant (Post-Sales) to join our growing this role you will assist customers in adopting the Workato platform for integration and automation from both a business and technical perspective. You will define and drive best practices while working with customer business and technical stakeholders. You will help Workato extend our products functionality and continuously improve our engagement best this role you will also be responsible for:

• Onboarding new customers onto Workatos platform by providing technical consulting guidance and enablement to customers to achieve value quickly

• Engaging with customers to gather integration and automation requirements and leading the solution design process jointly with customers

• Sharing best practices from a business and technical perspective related to deployment models and governance structures

• Working closely with Product and Engineering to review customer requirements and feedback and identify opportunities for Workato platform enhancements while managing customer expectations

• Becoming a Workato evangelist with the ability to demonstrate how Workato can drive business automation in both direct deployments and embedded solutions across a broad set of industries

• Becoming a trusted customer advisor and a customer advocate within Workato

• Participating in and conducting post-onboarding deployment health checks and guidance on integration and process optimizations

• Contributing to the growth of our technical consulting team by creating or enhancing content such as presentations demos best practices architecture patterns and online courses for use by both customers and enabling our extended team

• Prioritizing and delivering an outstanding customer service experience to Workato customers

• Manage multiple priorities and projects simultaneously as well as any other duties that may be assigned from time to time

Requirements

Qualifications / Experience / Technical Skills

• 5 years of hands-on experience in solutions and implementation consulting

• Knowledge and understanding of integrations and system design principles

• Good understanding of technology and industry trends especially in the app integration space

• Demonstrated implementation of quality integration solutions by applying best practices

• Demonstrated good understanding of on-premise infrastructure & cloud-based deployments configurations along with monitoring & management

• Demonstrated understanding of the SDLC & end-to-end experience in developing supporting & troubleshooting integrations

• Demonstrated ability to create quality technical documentation

• Experience working with at least one (1) Integration Platforms such as Workato Tray TIBCO Dell Boomi MuleSoft WebMethods Oracle Integration Suite

• Experience working with cloud business apps like Workday / NetSuite / Salesforce / Servicenow / SAP is a plus

• Experience with web development frameworks and knowledge of JS frontend and backend is a plus

• Experience with OEM or embedded SaaS solutions is a plus

• Experience embedding third-party integrations or iFrames into web app is a plus

Soft Skills / Personal Characteristics

• Strong collaboration skills ability to adapt to a dynamic start-up environment with a passion for making an impact

• Critical thinking and analytical skills with an entrepreneurial and proactive mindset

• Ability to effectively prioritize tasks and manage time even under high-pressure situations

• Strong written and oral communication skills in English with the ability to convey complex technical concepts effectively to a non-technical audience

• Fast learner who can independently conduct extensive research and quickly synthesize ideas information and options

• Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge

The pay for this role may range from $85000 to $110000 CAD plus variable benefits perks and equity.

(REQ ID: 2429)