Senior Technical Specialist

VTech Solution

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profile Job Location:

Toronto - Canada

profile Monthly Salary: Not Disclosed
Posted on: 6 hours ago
Vacancies: 1 Vacancy

Job Summary

Job Summary:

The Senior Technical Specialist will be responsible for the development and maintenance of correspondence campaigns for a Digital Correspondence Portal including implementing updates related to correspondence policy changes. This role involves providing subject matter expertise creating segmentation models and supporting deployment in production with a focus on data analysis and technical solutions.
Location:Toronto Ontario Canada
Responsibilities:

- Provide subject matter expertise and hands-on engagement for relevant systems including identifying and creating technical solutions for design development and deployment.
- Create segmentation models designs and build marketing campaigns.
- Refine and clarify designs during campaign development and implementation.
- Perform coding and unit testing and provide subject matter expertise in supporting System Integration Testing and User Acceptance Testing.
- Support deployment in production.
- Conduct Root Cause Analysis of production issues.
- Develop campaigns for the Digital Correspondence Portal.
- Update campaigns for changes to correspondence policy.
- Support campaign production runs.
Required Skills & Certifications:

- 3 years experience developing and maintaining paper and digital marketing campaigns and segmentation criteria.
- 3 years experience working with CRM tools and rules engines.
- 3 years experience manipulating and analyzing large relational and multi-dimensional data stores.
- 3 years experience developing data extraction transformation and load functionality for large relational and multi-dimensional data stores.
- 3 years experience supporting deployment in production including root cause analysis of production issues.
Preferred Skills & Certifications:

- 5 years experience with marketing segmentation and Siebel CRM.
- 5 years experience analyzing and designing changes to segmentation campaigns.
- Experience in creating and documenting the technical design development and delivery of specified technology solutions including: reports interfaces conversions extensions and customizations.
- Demonstrated experience in the creation and update of technical design specifications to satisfy project requirements.
- Experience developing integrated test scenarios identifying test data executing test scenarios as part of system integration testing (COTS and custom) troubleshooting and resolving issues identified and documenting test results.
- Ability to manipulate and analyze complex high-volume data from structured and semi-structured sources.
- Experience working with healthcare data.
- Complete knowledge of SDLC methodologies.
- Public Sector Experience
Special Considerations:

- Hybrid work model up to 3 days in office.
Scheduling:
- Not specified.
Job Summary: The Senior Technical Specialist will be responsible for the development and maintenance of correspondence campaigns for a Digital Correspondence Portal including implementing updates related to correspondence policy changes. This role involves providing subject matter expertise creatin...
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Key Skills

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  • Agile
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  • Requirements Analysis
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  • Troubleshooting