Administrative Assistant Customer Support

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profile Job Location:

Grand Rapids, MI - USA

profile Yearly Salary: $ 40000 - 55000
Posted on: 13 hours ago
Vacancies: 1 Vacancy

Job Summary

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
Kitchen Tune-Up is seeking an Administrative Assistant to provide customer support and administrative help for our busy team of kitchen remodelers. This role focuses on customer communication scheduling and organizational tasks to ensure smooth operations. The ideal candidate has strong customer service skills can work independently is highly organized and follows instructions well. Position will be based in our Grand Rapids design showroom. Design experience is a plus but not required.

Duties and Responsibilities:

  • Handles customer communications throughout the kitchen and bath remodeling process including inquiries updates and follow-ups.

  • Assists customers in the showroom with basic needs and coordinates with the team for design consultations.

  • Manages incoming leads by organizing and tracking them to support the sales process.

  • Supports the team with administrative tasks such as updating customer files gathering before-and-after photos and maintaining records.

  • Performs job invoicing statement preparation and mailings using computer systems.

  • Maintains mailing lists and ensures adequate levels of literature and inventory.

  • Orders products and samples as needed.

  • Coordinates production and installation schedules with customers and the team.

  • Prepares basic reports on sales performance and pipeline status.

  • Assists with event preparation such as seminars or showroom activities on an as-needed basis.

  • Works collaboratively with marketing sales and operations teams.

  • Performs any other administrative duties as required to support daily operations.

Our Expectations of You:

  • Personally disciplined self-motivated and driven.

  • Organized in thought and action.

  • Able to stay focused on a task through completion.

  • Exhibit a strong work ethic.

  • Optimistic enthusiastic and friendly.

  • Curious to learn a new industry at a deep level.

  • Excellent written and verbal communication skills.

  • Proficient in MS Outlook & Excel.

  • Must have a valid drivers license.


Why Work for Kitchen Tune-Up

  • We are a family-owned company so we value consistency reliability working hard and having fun!

  • Rapid growth throughout Michigan.

  • Growth opportunities available!

  • We are a high-quality company with an excellent reputation. You will be supporting custom projects in some of the nicest areas of our community.

  • Ongoing training and coaching provided.

Kitchens are the heart of the home! Join our team as we make our clients remodeling dreams a reality!
Compensation: $40000.00 - $55000.00 per year



Kitchen Tune-Up Uplifts Peoples Lives

Kitchen Tune-Up is a kitchen design and remodeling franchise system of committed professionals. Our remodeling experts update uplift and upgrade kitchens utilizing our 5 Trustpoints to create an experience second to none. Our 5 Core Services include our exclusive 1 Day Wood Restoration Tune-Up Cabinet Re-Facing Redooring Cabinet Painting and Custom Cabinets.

While the kitchen is the heart of the home our people are the heart of our company. At Kitchen Tune-Up our people are valued. Each day we work and collaborate to uplift our customers homes as well as the lives of our people.

Find yourself an uplifting opportunity and join our team!


The positions on this website unless otherwise indicated are posted by Kitchen Tune-Up franchisees. Kitchen Tune-Up franchises are independently owned and operated businesses and if you accept a position with an Kitchen Tune-Up franchisee you are employed by that franchisee and not by franchisor HFC KTU LLC nor any of its parents or hiring franchisee is solely responsible for all employment decisions including hiring termination discipline compensation and benefits and HFC KTU LLC and its parents and affiliates have no input or involvement in such KTU LLC does not receive review or store any applications for questions about posted positions or the hiring process must be directed to the Kitchen Tune-Up franchisee posting the position.


Required Experience:

Junior IC

Benefits:401(k)401(k) matchingBonus based on performanceHealth insuranceOpportunity for advancementPaid time offKitchen Tune-Up is seeking an Administrative Assistant to provide customer support and administrative help for our busy team of kitchen remodelers. This role focuses on customer communicat...
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Transform your kitchen with our expert remodeling services. From design to execution, Kitchen Tune-Up turns dreams into reality. Start your makeover now!

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