SharePoint Administrator (L3 Support)
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Job Location:
Seattle, OR - USA
Monthly Salary:
Not Disclosed
Posted on:
1 hour ago
Vacancies:
1 Vacancy
Job Summary
Job Title: SharePoint Administrator (L3 Support)
Location: Seattle WA - Onsite
Pay Rate: $55-$60/hr
Experience Required: 10 Years
Job Overview
We are seeking an experienced L3 SharePoint & Microsoft 365 Support Engineer to join the global operations team. This role focuses on advanced administration troubleshooting and support of SharePoint Online OneDrive for Business and Power Platform services within the Microsoft 365 ecosystem.
The ideal candidate will have strong experience managing SharePoint Online infrastructure resolving complex incidents and supporting enterprise M365 environments.
Key Responsibilities
SharePoint Administration & Support
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Provide L3-level support for SharePoint Online incidents and service requests.
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Manage SharePoint Admin Center operations including site collection provisioning and configuration.
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Troubleshoot permissions compliance settings and performance issues at tenant site and item levels.
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Monitor SharePoint environments and resolve outages or service degradation issues.
OneDrive for Business Administration
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Administer and support OneDrive for Business environments.
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Troubleshoot sync issues large file uploads connectivity errors and performance issues.
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Manage retention policies backup and recovery processes.
Power Platform Support
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Provide support for Power Apps and Power Automate flows integrated with SharePoint.
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Troubleshoot and resolve workflow and automation issues impacting SharePoint-based solutions.
Microsoft 365 Administration
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Manage operations through Microsoft 365 Admin Center and Azure AD.
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Handle incidents related to various M365 services connected with SharePoint and collaboration tools.
Operations & Governance
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Act as an escalation point for L1/L2 support teams.
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Ensure adherence to ITIL processes for incident problem and change management.
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Contribute to operational improvements documentation and knowledge base updates.
Required Skills
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Strong experience with SharePoint Online administration.
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Expertise in SharePoint Admin Center operations and site collection management.
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Hands-on experience with OneDrive for Business administration and troubleshooting.
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Experience supporting Power Platform (Power Apps and Power Automate) integrated with SharePoint.
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Knowledge of Azure AD and Microsoft 365 Admin Center.
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Strong troubleshooting skills for performance sync and connectivity issues.
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Familiarity with ITIL-based support processes.
Core Technologies
SharePoint Online SharePoint Admin Center OneDrive for Business Power Apps Power Automate Microsoft 365 Azure AD ITIL Collaboration Platforms
Key Skills
- CSS
- .NET
- HTML5
- ASP.NET
- Microsoft SQL Server
- C#
- Visual Studio
- TFS
- ADO.NET
- JavaScript
- Sharepoint
- XML
