Clinical Data Application Support role

North Chicago, IL - USA

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Clinical Data Application Support role

Location: North Chicago IL

Employment Type: Contract

Experience: 12 Years

Rate: $70/ hr to $75/hr on C2C

Key Responsibilities:

Provide first-line and advanced technical support for a clinical data management application.
Troubleshoot and resolve issues related to Python-based integrations and PostgreSQL databases.
Work with vendors and internal teams to maintain AWS-hosted application infrastructure.
Support application deployments and upgrades as part of Agile sprint cycles.
Apply ITIL practices for incident problem and change management.
Monitor application health and performance using CloudWatch ELK or other monitoring/logging tools.
Maintain documentation and knowledge base for recurring issues and resolutions.
Communicate technical updates and solutions to stakeholders and end users.

Required Skills:

Strong experience with Python (integration troubleshooting/support)
Hands-on exposure to AWS Cloud infrastructure and operations
Knowledge of Clinical Data Management systems
Experience with PostgreSQL database analysis and troubleshooting

Preferred / Secondary Skills:

Monitoring & logging tools such as CloudWatch or ELK Stack
Knowledge of ITIL framework (incident/change/problem management)
Experience working in Agile environments
Exposure to Apache Airflow Informatica or PL/SQL
Experience working in Application Support or Enhancement models

Job Title: Clinical Data Application Support role Location: North Chicago IL Employment Type: Contract Experience: 12 Years Rate: $70/ hr to $75/hr on C2C Key Responsibilities: Provide first-line and advanced technical support for a clinical data management application. Troubleshoot and resolve...