Member Services Representative

We are looking for a detail-oriented and analytical Member Services Representative to join our team. As a Member Services Representative you will be responsible for meticulously reviewing and auditing various types of documents ensuring accuracy compliance and adherence to established standards and guidelines. You will play a vital role in maintaining the integrity of our processes and ensuring high-quality outputs.

RESPONSIBILITIES

• Review and audit documents reports and records for accuracy completeness and compliance with established standards and procedures.
• Maintain accurate and detailed records of audit findings and actions taken.
• Communicate audit findings and recommendations to relevant stakeholders.
• Verify the authenticity and validity of information by cross referencing across multiple systems.
• Respond to regional mailbox supporting requests from club management and sales teams.

Qualifications :

• Strong attention to detail and ability to spot errors and discrepancies.
• Ability to work manage priorities and meet deadlines.
• Proficiency in Microsoft Excel.
• Self-motivated proactive critical thinker with ability to manage multiple tasks and prioritize workload.
• Establish and maintain effective cooperative and professional courteous working relationships with your team and colleagues.

Pay Transparency: $22/HR

Additional Information :

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary benefits and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training Pilates Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities please visit one of our clubs or our website at  your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. 

Remote Work :

No

Employment Type :

Full-time