IT Freshers for Service Desk Management|| Bangalore
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Job Location:
Monthly Salary:
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Greetings From 2Coms
We are Hiring Experienced resources for Service Desk Management Profile for our Leading MNC.
LOCATION : BANGALORE
JOB DESIGNATION : SERVICE DESK MANAGEMENT(VOICE)
JOB DESCRIPTION : Managing one or more customer service or service desk functions. Acting as a point of contact to support service users and customers reporting issues requesting information access or other services. Delivering customer service through multiple channels including human digital self-service and automated.
Requirements
- Graduation is a must.
- Email etiquette and excellent verbal communication skills without any MTI
- Good problem solving and analytical skills
- Excellent customer service skills
- Preferred IT Graduate with basic troubleshooting knowledge.
- Must be flexible to work in night shift.
- Work from office
3 Rounds of interview
- Screening over the call
- Berlitz / Versant
- Ops
- Must be able to clear all the above rounds.
Benefits
Salary for technical graduate freshers : 25k CTC
Both way Cab facilities/ PF/ ESI.
Required Skills:
Requirements:: Residency within a 30 km radius from Airoli is mandatory Immediate Joiners Preferred Qualifications: Bachelors degree (excluding and BSC IT) with a graduation year of 2025 Exceptional verbal and written communication skills Proficiency in MS Office applications (Excel Word and PowerPoint) Willingness to work night shifts
Required Education:
IT Graduate.
Company Industry
IT Services and IT Consulting
Key Skills
- Editorial
- Catering
- B2C
- Camp
- Computer Engineering
