Role Summary:
We are seeking an accomplished and visionary IT Infrastructure Solution architect to lead and manage the global delivery of IT Infrastructure services responsible for a portfolio comprising 20% of the companys global business. This leadership role will oversee the end-to-end delivery and operational excellence of critical programs across Infrastructure Management Services (IMS) Cloud Operations Data Center (DC) & Disaster Recovery (DR) setups IT Infrastructure Projects and Network Deployments.
The successful candidate will play a pivotal role in driving delivery performance ensuring customer satisfaction managing financials and enabling team and business growth.
Key Responsibilities:
Program & Project Delivery:
Deliver complex infrastructure programs across geographies evaluating progress managing risks and issues ensuring quality and timely execution and taking corrective actions as needed.
Service Ownership:
Accountable for the plan build deploy run and phase-out of infrastructure solutions including cloud platforms (AWS Azure) on-premise setups network rollouts and DC/DR solutions in line with industry best practices.
Team Leadership & Talent Development:
Lead coach and develop high-performing delivery teams across locations. Responsible for talent acquisition performance management competency development and succession planning.
Technology & Solution Expertise:
Provide strategic and operational direction across various delivery areas including Cloud Infrastructure Management Hybrid Infrastructure Setups Network & Security and Infrastructure as Code (IaC).
Experience with Microsoft/Opensource stacks Azure/AWS cloud platforms and automation & observability tools is preferred.
Budget & Financial Oversight:
Manage IT budgets related to FTEs contractors vendor services hardware/software lifecycles and strategic change initiatives. Ensure cost optimization and ROI.
Vendor & Partner Management:
Develop and enhance partnerships with strategic IT service providers to deliver value-added services and ensure SLAs are met or exceeded.
Performance Metrics & Governance:
Implement and manage delivery metrics utilization capacity SLA adherence incident trends and budget performance. Drive proactive operational health checks.
Customer Engagement & Growth:
Actively contribute to new customer acquisition and account mining to enable portfolio expansion. Understand customer needs translate into solutions and ensure satisfaction.
Innovation & IP Creation:
Champion innovation and capability building by fostering a culture of experimentation leading initiatives to create Accelerators Solutions and Patents that drive differentiation.
Qualifications :
Key Qualifications:
Education: Bachelors degree in Engineering Computer Science or related discipline. MBA or relevant certification (e.g. PMP ITIL TOGAF AWS/Azure certifications) is an advantage.
Experience: 1520 years in IT Infrastructure Services with at least 5 years in a senior leadership role managing global delivery teams.
Proven track record of delivering multi-million-dollar infrastructure programs.
Demonstrated experience in managing large-scale Cloud Operations IMS and DC/DR environments.
Experience working in a global delivery model with cross-functional multi-location teams.
Preferred Skills:
Deep understanding of Cloud (Azure AWS) Networking Enterprise Architecture and ITSM frameworks.
Strong stakeholder and customer management skills.
Strategic thinker with the ability to align technology delivery to business outcomes.
Excellent leadership communication and organizational change management skills.
Remote Work :
No
Employment Type :
Full-time
Bosch first started in Vietnam with a representative office in 1994. Bosch has its main office in Ho Chi Minh City, with branch offices in Hanoi and Da Nang, and a Powertrain Solutions plant in the Dong Nai province to manufacture pushbelt for continuously variable transmissions (CVT) ... View more