Business IT Support specialist
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Job Location:
Almaty - Kazakhstan
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
We are looking for a Business IT Support Specialist to join our Business IT team in Kazakhstan. This role is key to supporting our digital workplace and digitalisation strategy and ensuring smooth IT operations locally.
Key Responsibilities
- Provide hands-on end-user support for hardware software and digital workplace tools.
- Drive adoption of Microsoft 365 and Teams as core collaboration platforms.
- Monitor and analyze service desk metrics to identify areas for improvement.
- Support digital transformation initiatives and promote best practices.
- Occasional travel within Kazakhstan to company sites.
- Support users across the EUE-EUNE area as part of the Area Business IT Team
- Take part in local and Area Business IT projects and implementations
- Collaborate with the Area business IT and EMEA infrastructure Teams to roll out updates migrations and technical projects
- Maintain site-specific IT documentation including asset inventories and technical diagrams
Reporting Line
- Reports to Local IT Manager
- Indirect reporting to Area Business IT Manager
Qualifications :
- Strong technical knowledge of Windows Microsoft 365 mobile device management and hardware troubleshooting.
- Microsoft 365 expertise (mandatory) Microsoft Teams proficiency.
- Strong English communication skills.
- Ability to work independently and collaborate with international teams.
- Knowledge of Microsoft Power Platform.
- Exposure to ERP systems or Salesforce.
- Work experience with ITSM systems (ServiceNOW etc.)
Additional Information :
Conditions:
- Work schedule 5/2 full day;
- Based on the results of work an annual bonus is paid for the year;
- Cellular phone and mobile compensation;
- Free meals at the workplace;
- Health insurance for the employee and for family members;
- Accident insurance 24/7;
- Payment of benefits for temporary disability 100%;
- English language courses;
- Paid annual leave 28 calendar days;
- Financial assistance for various life events (childbirth family circumstances etc.).
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Fund Management
- Corporate Sales
- HR Recruitment
- Linux
- Airlines
About Company
With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing ... View more
