Elder Abuse Prevention & Support (EAPS) Practitioner

About Us
At Relationships Australia Queensland (RAQ) we are proud to be Queenslands leading provider of relationship and family wellbeing services. Our purpose is to provide individuals and families with the tools and support they need to build happier healthier lives. Through education counselling and community programs we help people develop the skills and resilience to navigate lifes challenges.

Our work promotes care and safety embracing diversity to foster strong and connected communities. We are committed to expanding our expertise and leading conversations about relationships mental health and social connection.

By joining Relationships Australia Queensland you can be part of a dedicated team making a positive impact on the lives of individuals and communities.

About the role

Are you passionate about protecting the rights and dignity of older Australians Were looking for a dedicated and compassionate practitioner to join our Elder Abuse Prevention Support Service (EAPSS) and Seniors Financial Protection Service (SFPS). This is a full-time permanent role where youll make a real impact in the lives of older people couples and families affected by elder abuse with a strong focus on preventing financial exploitation.

In this role every day is different. Youll empower clients with practical strategies connect them to the right supports and work alongside legal financial health and community services to ensure older people feel safe heard and supported. Youll also play a key part in raising awareness across the community helping people recognise and respond to the signs of elder abuse.

Additionally you will:

• Deliver responsive case management risk assessments and safety planning for clients
• Support older people to navigate financial challenges and prevent financial abuse
• Work collaboratively with community health legal and financial partners to achieve positive outcomes
• Facilitate referrals case conferences and coordinated care planning
• Contribute to community education sessions that build awareness and prevention strategies
• Provide empathetic strengths-based and trauma-informed support at all times

About you

You are motivated by purpose and thrive on making a difference. You bring warmth professionalism and resilience to your work and have the confidence to support clients through complex and sensitive situations. Youre equally at home working directly with clients collaborating with stakeholders or advocating in the community.

Additionally you have:

• A tertiary qualification in Social Work Psychology Counselling or a related field
• Experience in case management with the ability to handle complex client needs
• Knowledge of elder abuse domestic and family violence and issues affecting older Australians
• Strong communication skills with the ability to de-escalate conflict and build trust
• Excellent organisational skills with the ability to manage caseloads and prioritise effectively

• Understanding of financial counselling and issues impacting older people
• Experience facilitating community education and outreach activities
  
  

We Can Offer You

Work-Life Balance- Enjoy a flexible supportive culture that empowers you to thrive at work and at home.

Boost Your Take-Home Pay- Access salary packaging options of up to $15900 per year significantly increasing your net income.

Extra Time Off- Recharge with 3 additional paid leave days over the Christmas period on top of your standard annual leave.

Annual Leave Loading- Receive extra pay when you take annual leave-because your downtime matters.

Study Leave- Pursuing further qualifications We offer up to 2 weeks of paid study leave each year to support your professional growth.

Generous Parental Leave- Take the time you need to focus on your family with our paid parental leave program.

Wellbeing Support- Benefit from medical insurance discounts and free access to our Employee Assistance Program through Telus Health.

The salary is being offered between $67000 to $102000.00 per annum to be negotiated depending upon qualifications and experience plus superannuation.

Join us and experience a workplace where your wellbeing growth and success are our top priorities.

How to Apply
To apply send us your resume and a brief cover letter outlining your experience.

Please note that we will be reviewing applications as theyre received so we encourage you to submit your application now.

Applications close Monday 26 January 2026