Workplace Experience Projects & Program Manager

Plaid

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profile Job Location:

New York City, NY - USA

profile Monthly Salary: Not Disclosed
Posted on: 8 hours ago
Vacancies: 1 Vacancy

Job Summary

We believe that the way people interact with their finances will drastically improve in the next few years. Were dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo SoFi several of the Fortune 500 and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaids network covers 12000 financial institutions across the US Canada UK and Europe. Founded in 2013 the company is headquartered in San Francisco with offices in New York Washington D.C. London and Amsterdam.

The Workplace Experience team powers the Plaid experience. We do this through adaptable problem-solving intentional design and thoughtful execution grounded in expertise and care. By elevating the everyday and focusing on the moments that matterbig and smallwe fuel productivity and strengthen connection across the company. We are seeking a hands-on Workplace Projects & Programs Manager to drive execution structure and visibility across key Workplace Experience initiatives. You will play a central role in delivering complex workplace and real estate projects while also helping establish the project management practices and operating rhythms that enable the team to scale effectively. This role reports to the Head of Workplace Experience and partners closely with peers across Workplace Operations and Employee Experience.

Responsibilities:

    • Key Focus Areas:

    • Workplace & Real Estate Project Management (Primary Focus)
    • Own end-to-end project management for major workplace initiatives including office relocations expansions renovations and space-related improvements developing detailed plans across scope timelines dependencies budgets and risks.
    • Coordinate with external partners such as architects general contractors and external project managers to deliver large-scale workplace builds and relocations.
    • Partner closely with Workplace Operations to ensure smooth handoffs from project delivery into ongoing operations.

    • Employee Experience & Company Events Project Management
    • Partner with the Employee Experience team to project manage large-scale company events and programs (e.g. company retreat).
    • Own timelines deliverables and cross-functional coordination for event-related initiatives.
    • Build repeatable processes for event planning execution and retrospectives to inform future improvements.

    • Workplace Experience Programs & Operations
    • Own and manage key Workplace Experience programs including: Attendance tracking and space utilization audits Bi-annual Workplace Experience survey Employee stipends and related policies People Hub content and employee-facing workplace resources
    • Monitor and analyze program data and employee feedback to surface insights and recommendations that inform ongoing Workplace Experience improvements.

    • Project Management Practices & Team Operating Rhythm
    • Identify opportunities to improve how the team plans and executes work implementing lightweight tools and processes that support scale and consistency.
    • Develop a point of view on tooling (e.g. spreadsheets Asana etc.) and ensure consistent adoption across projects.
    • Manage the teams project roadmap dependencies and quarterly updates in close collaboration with project owners.
    • Drive clear project visibility through milestones status updates and risk tracking for key initiatives.
    • Serve as a trusted project partner to peers across Workplace Experience IT Finance and Executive Administration bringing structure clarity and momentum to cross-functional work.

Qualifications:

    • 48 years of experience managing complex cross-functional projects ideally related to workplace facilities real estate or employee experience.
    • Direct experience with office relocations expansions renovations or large workplace changes.
    • Proven ability to own projects end to end including timelines budgets dependencies and risk management.
    • Experience working with internal partners and external vendors to deliver successful outcomes.
    • Comfort operating in ambiguous fast-changing environments bringing structure and momentum to work that is not fully defined.
    • Strong collaborator who drives execution through influence rather than authority.
    • Clear concise communicator with strong written and verbal skills.
    • Comfort using tools such as Asana Google Workspace or similarWillingness and ability to travel occasionally (up to 25%) depending on project needs and role location.
$106800 - $145200 a year
The target base salary for this position ranges from $106800/year to $145200/year in Zone 1 (San Francisco and New York). The target base salary will vary based on the jobs location.

Our geographic zones are as follows:
Zone 1 - New York City and San Francisco Bay Area
Zone 2 - Los Angeles Seattle Washington D.C.
Zone 3 - Austin Boston Denver Houston Portland Sacramento San Diego
Zone 4 - Raleigh-Durham and all other US cities

Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan including medical dental vision and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position candidates work experience and skillset and location. Pay and benefits are subject to change at any time consistent with the terms of any applicable compensation or benefit plans.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesnt fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race color national origin ethnicity religion or religious belief sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age military or veteran status disability or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories consistent with applicable federal state and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability please let us know at emailprotected.

Please review our Candidate Privacy Noticehere.

Required Experience:

Manager

We believe that the way people interact with their finances will drastically improve in the next few years. Were dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people ...
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Key Skills

  • Project Management Methodology
  • Project / Program Management
  • Program Management
  • Management Experience
  • Microsoft Powerpoint
  • Project Management
  • Microsoft Project
  • Budgeting
  • DoD Experience
  • Leadership Experience
  • Supervising Experience
  • Contracts

About Company

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Plaid helps all companies build fintech solutions by making it easy, safe and reliable for people to connect their financial data to apps and services.

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