Service Manager
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Job Location:
Hartford, CT - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Acura of Avon is in the process of adding an experienced Service Manager within our organization. The individual can expect to work with a team of dedicated employees and a collaborative approach that encourages success amongst each member. Potential candidates should have a proven record of success within a process driven environment.
WE OFFER:
- Major medical & dental insurance
- 401K matching plan
- Paid vacation/holidays
- Closed Sundays
RESPONSIBLITIES:
- Oversee operations in an auto service unit to ensure compliance with quality standards
- Ability to estimate collision repairs
- Oversee the inspection of automobiles to identify faulty components and facilitate process for repairs
- Supervise the activities of automotive service technicians to ensure efficient job performance and timely repairs
- Oversee the hiring and training of an effective auto service team
- Maintain accurate record of all accounts and relevant financial information
- Monitor inventory to regulate and ensure availability of required vehicle parts
- Ensure automotive service staff comply with environmental laws and regulations
- Oversee the procurement of vehicle parts automotive equipment and various other items required in an auto service department
- Evaluate the performance of automotive service staff in order to acknowledge efficient employees and guide underperforming ones
- Listen to client concernsand assist in addressing their issues and resolving challenges
- Oversee the disposal of wastes such as used engine oil soot to ensure adherence to health and safety laws
- Assign and schedule work duties to auto service staff according to their skills
- Follow up customers to obtain feedback and ensure they are satisfied with received service
- Attend workshops and study relevant publications to stay up-to-date with developments in the automotive service industry
QUALIFICATIONS:
- At least 3-5 years of automotive service experience is required
- Must have experience with dealer management systems
- Desire to coach and train team to exceed their goals
- Excellent computer skills needed
- Excellent customer service skills
- Ability to be analytical problem solve and multitask
- Self-motivated enthusiastic presence in a team environment
- Strong written and communications skills
- Consistent and stable work history
- Must have valid drivers license and clean driving record
- Technical ability and knowledge a plus.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Kitchen Experience
- Dealership Experience
- Food Safety Experience
- Management Experience
- Auto Service Management
- Maintenance
- Operations Management
- Cash Handling
- Leadership Experience
- Supervising Experience
- Automotive Service
About Company
Job Summary:Acura of Avon, a reputable automotive dealership located in Canton, Connecticut, is seeking a skilled and experienced Acura Service Technician to jo...
