DSHS HCLA Adult Protective Services Investigator

Spokane County, WA - USA

Monthly Salary: $ 5666 - 7622

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

DSHS HCLA - Social Service Specialist 3 - Adult Protective Service Investigator

Adult Protective Services (APS) is hiring for Social Service Specialist 3s to serve as Adult Protective Services Investigators in Spokane WA. These positions play a critical role in protecting vulnerable adults by responding to reports of abuse neglect abandonment financial exploitation and self-neglect across Spokane and surrounding counties.

This work is investigative independent and community-based. APS Investigators assess complex situations conduct in-person interviews in a variety of settings and make time-sensitive decisions that directly impact safety and well-being. The role requires sound judgment strong documentation skills and the ability to navigate challenging and emotionally charged situations with professionalism and care.

APS Investigators work closely with law enforcement medical professionals legal partners and community agencies to coordinate protective services and ensure appropriate interventions are in place.

Opportunities in this job classification that perform unannounced visits in unregulated environments such as private residences to conduct investigations for allegations of abuse and/or neglect of vulnerable adult individuals may be eligible for an additional 10% assignment pay in addition to the advertised salary.

Some of what you will do:

Receive and investigate reports involving allegations of abuse neglect self-neglect abandonment and financial exploitation of vulnerable adults.
Conduct face-to-face interviews with alleged victims alleged perpetrators and collateral contacts in homes hospitals nursing facilities and community settings.
Gather review and evaluate medical financial legal and social service documentation to support investigative findings and protective service decisions.
Assess risk safety and decision-making capacity using approved tools and collateral information.
Develop and coordinate protective service recommendations including referrals for guardianship conservatorship legal assistance health care mental health services and long-term care.
Collaborate with law enforcement the Attorney Generals Office judicial entities Home and Community Services Developmental Disabilities Administration and community partners.
Prepare and provide testimony at administrative hearings court proceedings and criminal civil and administrative proceedings
Document investigative activities clearly accurately and within required timeframes using agency systems.
Participate in multidisciplinary case staffing quality assurance activities and ongoing training.
Provide community education related to APS services program scope and reporting requirements.
Respond to emergent situations and critical incidents in accordance with department policy.

Who should applyProfessionals with:

One year of experience as aSocial Service Specialist 2 and completion of the agencys Social Service Specialist training program.
OR
A masters degree in social services human services behavioral sciences criminal law/justice or an allied field and one year* as a Social Service Specialist 2 or equivalent paid social service experience**.
OR
A bachelors degree in social services human services behavioral sciences criminal law/justice or an allied field and two years of paid social service experience** performing functions equivalent to a Social Service Specialist 2.

*A two-year masters degree in one of the above fields that included a practicum will be substituted for one year of paid social service experience.
**Equivalent combination of education and/or work experience in social services human services criminal law/justice or an allied field totaling 6 years will substitute in lieu of degree requirement. Practicum work will be substituted for one year of paid social service experience.

Note: Employees must successfully complete the formal training course sponsored by their division within one year of their appointment.

Additional knowledge skills and abilities were looking for:

Investigative judgment: Applying independent objective decision-making when assessing complex high-risk situations involving vulnerable adults.
Interviewing and communication skills: Conducting effective investigative interviews including working with individuals who may have cognitive physical or communication barriers.
Risk and safety assessment: Identifying immediate and long-term safety concerns and determining appropriate protective interventions.
Documentation and organization: Maintaining thorough timely and accurate case records while managing competing priorities and mandatory response timelines.
Collaboration and consultation: Working productively with internal partners legal entities medical professionals and community agencies to coordinate services.
Technology proficiency: Confidence using agency databases and computer systems to document work track investigations and manage case activity.
Professional resilience: Maintaining professionalism in emotionally demanding situations during conflict and when working in unpredictable field environments.

InterestedApply today!

The Department of Social and Health Services (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging common purpose shared values and meaningful work. It is crucial to our agencys vision that you bring a fairness access and social justice commitment to your work with DSHS. We strive to support all Washingtonians including Black Indigenous and People of Color people with physical behavioral health and intellectual disabilities elders LGBTQIA individuals immigrants and refugees and families building financial security.

QuestionsPlease reach out to DSHS Recruiter Georgina Pringle at and reference 00161.

Supplemental Information

Prior to a new hire a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid drivers license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment its programs or services on the basis of age sex sexual orientation gender gender identity/expression marital status race creed color national origin religion or beliefs political affiliation military status honorably discharged veteran Vietnam Era recently separated or other protected veteran status the presence of any sensory mental physical disability or the use of a trained dog guide or service animal by a person with a disability equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at . Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-.

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DescriptionDSHS HCLA - Social Service Specialist 3 - Adult Protective Service InvestigatorAdult Protective Services (APS) is hiring for Social Service Specialist 3s to serve as Adult Protective Services Investigators in Spokane WA. These positions play a critical role in protecting vulnerable adults...

Description

APS Investigators work closely with law enforcement medical professionals legal partners and community agencies to coordinate protective services and ensure appropriate interventions are in place.

Receive and investigate reports involving allegations of abuse neglect self-neglect abandonment and financial exploitation of vulnerable adults.
Conduct face-to-face interviews with alleged victims alleged perpetrators and collateral contacts in homes hospitals nursing facilities and community settings.
Gather review and evaluate medical financial legal and social service documentation to support investigative findings and protective service decisions.
Assess risk safety and decision-making capacity using approved tools and collateral information.
Develop and coordinate protective service recommendations including referrals for guardianship conservatorship legal assistance health care mental health services and long-term care.
Collaborate with law enforcement the Attorney Generals Office judicial entities Home and Community Services Developmental Disabilities Administration and community partners.
Prepare and provide testimony at administrative hearings court proceedings and criminal civil and administrative proceedings
Document investigative activities clearly accurately and within required timeframes using agency systems.
Participate in multidisciplinary case staffing quality assurance activities and ongoing training.
Provide community education related to APS services program scope and reporting requirements.
Respond to emergent situations and critical incidents in accordance with department policy.

Investigative judgment: Applying independent objective decision-making when assessing complex high-risk situations involving vulnerable adults.
Interviewing and communication skills: Conducting effective investigative interviews including working with individuals who may have cognitive physical or communication barriers.
Risk and safety assessment: Identifying immediate and long-term safety concerns and determining appropriate protective interventions.
Documentation and organization: Maintaining thorough timely and accurate case records while managing competing priorities and mandatory response timelines.
Collaboration and consultation: Working productively with internal partners legal entities medical professionals and community agencies to coordinate services.
Technology proficiency: Confidence using agency databases and computer systems to document work track investigations and manage case activity.
Professional resilience: Maintaining professionalism in emotionally demanding situations during conflict and when working in unpredictable field environments.

Supplemental Information