Client Experience Coordinator
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Job Location:
Nashville, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Skillbridge Academy is seeking a detail-oriented and people-focused Client Experience Coordinator to support and enhance client interactions throughout their journey with our organization. This role plays a key part in maintaining service quality coordinating communication and ensuring a smooth and positive experience for clients across multiple touchpoints. The ideal candidate is organized proactive and committed to delivering excellence in every interaction.
Responsibilities
Serve as a primary point of contact for client inquiries and support requests
Coordinate and monitor client interactions to ensure consistency and satisfaction
Maintain accurate records schedules and internal documentation
Collaborate with internal teams to align client needs with operational processes
Identify opportunities to improve workflows and client experience standards
Support onboarding processes and ongoing client engagement initiatives
Qualifications :
Strong communication and interpersonal skills
Excellent organizational and time management abilities
Ability to manage multiple tasks in a fast-paced environment
Detail-oriented with a solution-focused mindset
Comfortable working collaboratively within a professional team setting
Willingness to learn adapt and grow within the role
Additional Information :
Competitive salary ($50000 $54000 annually)
Professional growth and development opportunities
Structured training and skill-building support
Collaborative and supportive work environment
Opportunities for long-term career advancement
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
