Vice President of Retail Banking Operations
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Job Location:
Wichita, KS - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Drive Operational Excellence and Lead a High-Performing Team!
Are you passionate about creating efficient systems and empowering teams to deliver exceptional service Were seeking a visionary leader to oversee retail banking operations ensuring compliance optimizing processes and supporting scalable growth. This is your opportunity to make a lasting impact and move our organization forward.
What Youll Do
- Design maintain and refine Standard Operating Procedures (SOPs) to guarantee accuracy consistency and operational efficiency across all branches
- Oversee branch systems and functionality including teller platforms cash ordering balancing and reconciliation
- Continuously analyze workflows to identify opportunities for improvement reduce costs and strengthen operational integrity
- Ensure strict compliance with regulatory requirements internal policies and control standards
- Act as the primary liaison with Compliance Audit and Risk Management coordinating audits and ensuring timely resolution of findings
- Serve as the escalation point for branch operational concerns providing solutions that keep teams focused on customer service
- Manage the helpdesk/ticketing system prioritizing and tracking requests for efficient resolution
- Collaborate with IT Compliance and Retail Services to troubleshoot systemic issues and implement preventive measures
- Partner with the Training Supervisor to deliver comprehensive instruction on operational procedures systems and compliance standards
- Recommend updates to training materials user guides and refresher programs to promote accuracy and confidence
- Oversee vendor relationships supporting retail operations
- Monitor vendor performance and contractual compliance ensuring value security and efficiency
- Maintain adherence to company policies and applicable laws including the Bank Secrecy Act Patriot Act and OFAC
What Were Looking For
- Experience: 5 years in retail banking operations or branch management
- Proven expertise in compliance risk management and operational systems
- Leadership Style: Approachable collaborative and committed to driving progress by leading an outstanding team
Education & Skills
- Bachelors degree in Business Finance or related field (preferred)
- Strong analytical problem-solving and communication skills
- Ability to lead and influence cross-functional teams
- Proficiency in banking systems and vendor management
- Deep understanding of regulatory requirements
Why Join Us
- Play a pivotal role in shaping the future of retail banking
- Work in a culture that values innovation and continuous improvement
- Make a measurable impact on growth and service delivery
Ready to lead with purpose and inspire change Apply today and join us in building a stronger smarter retail banking experience!
Required Experience:
Exec
Key Skills
- Economics
- Internal Audit
- SQL
- Risk Management
- Compliance
- Leadership skills
- Oversight
- Business partner
- AVP
- Requlatory agencies
- Finance
- Accounting
- Potifolio
- Project Management
- Operational Risk
About Company
If you’re ready for results you can see and feel, partner with the premier staffing agency in Wichita, KS. Partner with Top Notch Personnel.
